Sierra Wireless 595 manual Running Diagnostics, To access the Device Info & Diagnostics window

To copy one or more entry:

1.Select the entries. (Click a single entry, or use Ctrl-click or Shift-click to select multiple entries; to select all entries, use Edit > Select All.)

2.Select Edit > Copy.

3.Paste the entries (for example, into a text file or email).

To delete all entries:

▶Click the Clear button.

To delete one or more entry:

1.Select the entries. (Click a single entry, or use Ctrl-click or Shift-click to select multiple entries.)

2.Select Edit > Delete.

Running Diagnostics

To identify problems connecting to the Sprint PCS Network, use the Device

Info & Diagnostics window. Device Info & Diagnostics evaluates issues with your USB port, port configuration, network signal strength, the Sprint PCS Network, Sprint PCS Connection Manager, and more. Once the program runs a diagnostics check, it recommends solutions.

The program also displays information such as your phone number.

Results of the diagnostics can be shared with a Sprint Customer Service Specialist, to assist that person with troubleshooting.

To access the Device Info & Diagnostics window:

1.Ensure the Sprint Mobile Broadband Card is inserted.

2.In Sprint PCS Connection Manager, click Menu.

3.Select Device Info & Diagnostics.

70 Section 3D: Tools