Retrievingyour password

If you forgetthe projector’s password, you can retrieveit byaccess ingt heprojector service menu
directlyfrom the projector orf romthe password settings menu on your projector’sweb page (see
Passwordsettings on page 53).
gTo retrieveyour password fromthe service menu
1. Usingthe remote control, press the following buttonsquickly toaccess theservice menu:
Down,Up,Up,Left,Up.
2. Scrollto the Passw ordGet field, and then press Enter onthe remote control.
Thepassword appearson the screen.
3. Recordthe password.
4. Scrollto the Ex it field,and then press Enter onthe remote control to exit the projectors ervice
menu.

Resettingthe projector

At somepoint during troubleshooting,you might needto reset all projector settings.
II M P OR T A N T
Thisaction is irreversible.
gTo resetall projector settings
1. Usingthe remote control, press the following buttonsquickly toaccess theservice menu:
Down,Up,Up,Left,Up.
2. Scrollto the Factory Reset field, and then press Enteron the remote control.
3. Scrollto the Ex it field,and then press Enter onthe remote control to exit the projectors ervice
menu.
Locating serial numbers
Beforecontacting SMART Support (seeC ustomersupport on page71), make note of your interactive
whiteboardandprojector serialnumbers.
Forthe location of the SMART Board 480interactive whiteboard serialnumber, see the SMART
Board 480 Interactive WhiteboardUser’s Guide (smarttech.com/kb/156693).
CH A P T E R 6
Troubleshootingyour interactive whiteboard system
47