Chapter 8: Troubleshooting for yourinteractive flat panel
Resolvingimage issues 61
Diagnosingblank screen issues using the front controlpanel lights 61
Resolvingpoor image quality 63
Resolvingt ouchcontrol and digital ink issues 66
Resolvingaudio issues 69
Resolvingremote control issues 70
Troubleshootingpresence detection 70
Resolvingis sues usingt heS MART ConnectionW izard 72
Resolvingis sues usingS MART BoardD iagnostics 73
Checkingt hec ameraview 73
This chapterprovides you with the informationnecessary to s olve simpleis sues that can occur with
yourinteractive flat panel. If issues persist,or aren’t coveredin this chapter,c ontactSMAR TSupport
(smarttech.com/contactsupport).
Resolving image issues
Completethe following steps if yourinteractive flat panel doesn’t display an imagecorrectly or
doesn’tdisplay any image at all.
Diagnosing blankscreen issuesusing the front controlpanel lights
Use the following troubleshootingtablewhen your computeri s turnedon, but you don’t see an image
onthe interactive flat panel screen.
Beginby looking at the interactive flat panel system status lightand the power light in the front control
panel.
Chapter 8
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