Symptom Causes Solution
Touchinteractivity i s slow or
sluggish.
Yourcomputer is
runningtoo many
applications.
Close some openapplications.
Yourcomputer doesn’t
meets ystem
requirements.
Upgradeyour computeror replace it with a
morepowerful computer.
Youhaven’t used a USB
2.0c ableto c onnect
yourinteractive flat
panelto your computer.
Use a USB 2.0 cable and ensureit is
connectedto a USB 2.0receptacle on
yourcomputer.
Whenyou touch the screen
thepointer appearsin the
wronglocation.
Youaren’t touching the
screenat right angles.
Formore information,s eeTouching and
drawingon your SMART Board interactive
whiteboardis Inaccurate
(smarttech.com/kb/131299).
Yourinteractive flat
panelisn’t oriented.
Orientyour interactive flat panel.Press
theorient button on the colors elect
module,and then follow the on-screen
instructions. (Formore information,s ee
page55.)
Yourdesktop isn’t
centeredon the screen.
Press the AUTO SET U P buttonon your
remotecontrol to reset your interactive flat
panel.
OR
Press MENU onthe menu control panel
andthen select ADJUS T > AUTO
SETUP in the on-screendisplay menu
usingthe buttons on the menu control
panel.(For moreinformation, see page75)
IM P O R T A N T
Youmight have to do this more than
once.
An areaof the screen doesn’t
respondto your touch or
whenyou draw digital ink, the
linesare broken.
Somethingis blocking
thec ameras.
Ensurenothing is taped to the screen.
Somethingis on the
reflective tapechannel.
Removeit ems from thereflectiv e tape
channel.
CH A P T E R 8
Troubleshootingfor your inter activeflat panel
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