Troubleshooting

Symptom

Cause and/or Corrective Actions

A vertical band appears when you shoot a subject such as lights or a candle flame against a dark background.

The contrast between the subject and background is too high. Your camcorder is not a malfunction.

A vertical band appears when you shoot a very bright subject.

• Your camcorder is not a malfunction.

Some tiny white spots appear in the • Slow shutter, low lux or NightShot +Slow shutter mode is

viewfinder or on the LCD screen.

activated. This is not a malfunction.

An unknown picture is displayed in • If 10 minutes elapse after you set the POWER switch to

the viewfinder or on the LCD screen.

CAMERA or DEMO MODE is set to ON in the MENU settings

 

without a cassette inserted, your camcorder automatically

 

starts the demonstration.

 

c Insert a cassette and the demonstration stops.

 

You can also cancel DEMO MODE. (p. 98)

The picture is recorded in incorrect

• NIGHTSHOT is set to ON.

or unnatural colours.

c Set it to OFF. (p. 28)

Picture appears too bright, and the

• NIGHTSHOT is set to ON in a bright place.

subject does not appear in the

c Set it to OFF, or use the NightShot function in a dark place.

viewfinder or on the LCD screen.

(p. 28)

The click of the shutter does not

• BEEP is set to OFF in the MENU settings.

sound.

c Set it to MELODY or NORMAL. (p. 93)

 

 

In the playback mode

Symptom

Cause and/or Corrective Actions

The tape does not move when a video control button is pressed.

The POWER switch is set to CAMERA or OFF. c Set it to VTR. (p. 33)

The tape has run out.

cRewind the tape. (p. 33)

The playback picture is not clear or

• The television’s video channel is not adjusted correctly.

does not appear.

c Adjust it. (p. 38)

There are nine horizontal lines on

• The video head may be dirty.

the picture or the playback picture

c Clean the heads using the Sony DVM12CL cleaning cassette

is not clear or does not appear.

(not supplied). (p. 159)

No sound or only a low sound is

• The volume is turned to minimum.

heard when playing back a tape.

c Open the LCD panel and press VOLUME +. (p. 33)

 

• AUDIO MIX is set to ST2 in the MENU settings.

 

c Adjust AUDIO MIX. (p. 93)

Displaying the recorded date, date search function does not work.

• The tape has no cassette memory.

cUse a tape with cassette memory. (p. 66, 138)

CM SEARCH is set to OFF in the MENU settings.

cSet it to ON. (p. 93)

142