Troubleshooting
If you have problems setting up or using the Remote Commander, first check the batteries (page 5), then check the items below.
Symptom
You cannot operate the components.
You cannot control the volume.
You cannot operate the components even after setting the component code numbers.
The Commander fails to learn the remote control signals.
Remedy
•Go closer to the component. The maximum operating distance is approximately 10 m (32.8 ft.).
•Aim the Commander directly at the component, and make sure there are no obstructions between the Commander and the component.
•Power on the components first, if necessary.
•Make sure you have selected the correct component.
•Check that the component has infrared remote capability. For example, if your component didn’t come with a remote commander, it probably isn’t capable of being controlled by a remote commander.
•The component name in the display does not correspond to the component in operation. Check the component assigned to that Setting position number and the component code.
•If your visual components are connected to an audio system, select “AMP” on your Commander to control the volume. You can also “teach” the amplifier’s singal to the 2 +/– buttons for each of your visual components on your Commander.
•If you have programmed any signal on the 2 +/– button for “TV” or “AMP” using the Learning function (page 15), that signal will not be transmitted when you control other components. To use “learned” signals, you need to program the 2 +/– buttons for each component using the Learning function.
•Set the component code correctly. If the code that is listed first for your component doesn’t work, try all the codes for your component in the order in which they are listed in the supplied “Component Code Numbers”.
•Some features may not be preset. If some or all of the buttons do not function correctly even after you have set the component codes, then use the Learning function to program the remote control signals for the component (page 15).
•The component may be operated with a code number that is not listed in the “Component Code Numbers”. See “Setting by searching” (page 11) and try setting a code number again.
•When you “teach” signals of an interactive signal exchange system remote control unit (supplied with some of Sony’s receivers and amplifiers) to the Commander, the response signal of the main unit may interfere with the learning of the Commander. In such a case, move to a place where the signals will not reach the main unit (e.g. other rooms, etc.).
