Internet
Why doesn't my modem work?
Make sure the telephone cable is securely plugged into the Modem jack on the computer and the wall jack.
Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone.
Make sure the telephone number the program is dialing is correct.
Make sure the software you are using is compatible with the computer's modem. (All preinstalled Sony programs are compatible.)
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