Star Micronics NX-2460C Troubleshooting guide, Problem, Possible Cause, Recommended, Action

		Troubleshooting guide 53
Problem	Possible Cause	Recommended
		Action
Printer prints past the edge	The paper guide is not	Remove the paper and
of the paper.	positioned correctly.	adjust the position of the
		paper guide. Reload the
		paper and try printing again.
	The ribbon is jammed,	Make sure that the ribbon
	causing the print head to	cartridge is installed
	jam.	correctly. See “Installing the
		ribbon cartridge” on page 5.
	Paper is jamming, causing	Remove all paper from the
	the print head to jam.	printer and reload it. Try
		printing again.
		Set up the printer for the
		paper thickness you are
		using. See “Adjusting for
		paper thickness” on page 40.
	Incorrect margin settings	Choose different margin
	are selected by your	settings from your
	application program.	application program.
Left margin moves to the	The paper is not loaded	Remove all paper from the
right during printing.	correctly, causing the print	printer and reload it. Try
	head to jam.	printing again.
	The ribbon cartridge is not	Make sure that the ribbon
	installed correctly, causing	cartridge is installed
	the print head to jam.	correctly. See “Installing the
		ribbon cartridge” on page 5.
	The printer is not set up	Set up the printer for the
	correctly for the thickness of	paper thickness you are
	paper being used.	using. See “Adjusting for
		paper thickness” on page 40.
	Inappropriate settings are	Choose different settings in
	selected by your application	your application.
	program.