54 Troubleshooting

Problem

Possible Cause

Recommended

Action

 

 

 

 

 

Left margin moves to the

Static electricity caused by

Make sure that the printer is

right during printing.

interference from nearby

not too close to any devices

 

electrical devices or by low-

with electric motors or that

 

level humidity is affecting

raise the humidity level.

 

printer operation.

 

 

 

 

Some characters are printed

The wrong emulation is

Check the emulation

incorrectly.

selected.

selection and change if

 

 

necessary. See “Emulation”

 

 

on page 20.

 

 

 

 

The wrong character table,

Use the User Setup Utility to

 

code page, or international

select the correct character

 

character set is selected by

table, code page, or

 

the User Setup Utility.

international character set.

 

 

See “Pitch” on page 22,

 

 

“Code Page” on page 22,

 

 

and “Char. table” on page 23.

 

 

 

 

Static electricity caused by

Make sure that the printer is

 

interference from nearby

not too close to any devices

 

electrical devices or by low-

with electric motors or that

 

level humidity is affecting

raise the humidity level.

 

printer operation.

 

 

 

 

 

Inappropriate settings are

Choose different settings in

 

selected by your application.

your application.

 

 

 

 

Wires are missing from the

Return the printer to your

 

print head.

dealer for repair.

 

 

 

Printer behaves erratically.

The interface cable is

Check to make sure that the

 

connected incorrectly or

printer interface cable is

Printing suddenly stops.

damaged.

connected correctly. If it is,

 

 

try a different cable.

 

 

 

 

Static electricity caused by

Make sure that the printer is

 

interference from nearby

not too close to any devices

 

electrical devices or by low-

with electric motors or that

 

level humidity is affecting

raise the humidity level.

 

printer operation.

 

 

 

 

Page 60
Image 60
Star Micronics NX-2460C user manual Right during printing Interference from nearby