54 Troubleshooting
Problem | Possible Cause | Recommended | |
Action | |||
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Left margin moves to the | Static electricity caused by | Make sure that the printer is | |
right during printing. | interference from nearby | not too close to any devices | |
| electrical devices or by low- | with electric motors or that | |
| level humidity is affecting | raise the humidity level. | |
| printer operation. |
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Some characters are printed | The wrong emulation is | Check the emulation | |
incorrectly. | selected. | selection and change if | |
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| necessary. See “Emulation” | |
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| on page 20. | |
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| The wrong character table, | Use the User Setup Utility to | |
| code page, or international | select the correct character | |
| character set is selected by | table, code page, or | |
| the User Setup Utility. | international character set. | |
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| See “Pitch” on page 22, | |
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| “Code Page” on page 22, | |
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| and “Char. table” on page 23. | |
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| Static electricity caused by | Make sure that the printer is | |
| interference from nearby | not too close to any devices | |
| electrical devices or by low- | with electric motors or that | |
| level humidity is affecting | raise the humidity level. | |
| printer operation. |
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| Inappropriate settings are | Choose different settings in | |
| selected by your application. | your application. | |
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| Wires are missing from the | Return the printer to your | |
| print head. | dealer for repair. | |
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Printer behaves erratically. | The interface cable is | Check to make sure that the | |
| connected incorrectly or | printer interface cable is | |
Printing suddenly stops. | damaged. | connected correctly. If it is, | |
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| try a different cable. | |
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| Static electricity caused by | Make sure that the printer is | |
| interference from nearby | not too close to any devices | |
| electrical devices or by low- | with electric motors or that | |
| level humidity is affecting | raise the humidity level. | |
| printer operation. |
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