Star Micronics NX-2460C Troubleshooting, Problem, Possible Cause, Recommended, Action

54 Troubleshooting

Problem	Possible Cause	Recommended
		Action
Left margin moves to the	Static electricity caused by	Make sure that the printer is
right during printing.	interference from nearby	not too close to any devices
	electrical devices or by low-	with electric motors or that
	level humidity is affecting	raise the humidity level.
	printer operation.
Some characters are printed	The wrong emulation is	Check the emulation
incorrectly.	selected.	selection and change if
		necessary. See “Emulation”
		on page 20.
	The wrong character table,	Use the User Setup Utility to
	code page, or international	select the correct character
	character set is selected by	table, code page, or
	the User Setup Utility.	international character set.
		See “Pitch” on page 22,
		“Code Page” on page 22,
		and “Char. table” on page 23.
	Static electricity caused by	Make sure that the printer is
	interference from nearby	not too close to any devices
	electrical devices or by low-	with electric motors or that
	level humidity is affecting	raise the humidity level.
	printer operation.
	Inappropriate settings are	Choose different settings in
	selected by your application.	your application.
	Wires are missing from the	Return the printer to your
	print head.	dealer for repair.
Printer behaves erratically.	The interface cable is	Check to make sure that the
	connected incorrectly or	printer interface cable is
Printing suddenly stops.	damaged.	connected correctly. If it is,
		try a different cable.
	Static electricity caused by	Make sure that the printer is
	interference from nearby	not too close to any devices
	electrical devices or by low-	with electric motors or that
	level humidity is affecting	raise the humidity level.
	printer operation.