Tektronix Phaser 360, Tektronix Color Printer Media jams and misfeeds, Preventing media jams

Troubleshooting 8

Media jams and misfeeds

After you clear a media jam: The printer automatically outputs a second, usually partial print to remove any image that may remain on the print drum and then prints your original image.

The upper tray is the default tray for media the printer uses in self-cleaning. If you have a Lower Paper Tray Assembly, you can make it the default tray through the printerÕs front panel menu. Select Printer Defaults:

Cleaning Page Source and make your tray selection.

Preventing media jams

Use the following guidelines to prevent media jams inside the printer.

■When inserting a maintenance tray, after sliding it into the printer, use both thumbs on the front edge of the tray to push the tray in to latch it.

■Periodically clean the printer to keep it in peak condition.

■Fan paper before loading it in the upper and lower trays.

■Use standard grade paper, 60 Ð 120 g/m2 (16 Ð 32 lb.); use the manual-feed slot for heavier stock, up to 220 g/m2 (80 lb.). Do not use three-holed paper, perforated paper, legal-size paper, or envelopes.

■Wait until a front panel message prompts you before feeding a second sheet of paper or transparency into the manual-feed slot.

■Keep paper and other supplies clean and free from dust.

■Paper that has been sitting out of its sealed wrapper can become distorted, causing paper jams. Keep paper sealed until you are ready to use it for printing.

■Do not use paper that has been creased or wrinkled.

Caution Never attempt two-sided or two-pass printing. Ink already present on the media will offset onto the internal paper path, requiring you to perform cleaning procedures. Excessive buildup of ink in the paper path may cause paper jams.

User Manual 8-15