Tektronix Tektronix Color Printer, Phaser 360 user manual Image Quality Problems, Printing to Off

8Troubleshooting

Image Quality Problems

Symptom	Solution
Light-colored or blank	■	Refer to “Light stripes on prints: cleaning the
stripes on prints.		printhead” on page 8-12.
Ink streaks or oil on front,	■	Do not print on both sides of the media. Ink may be
back, or edges of print.		offset onto the internal paper path.
	■ Refer to “Cleaning for ink smears and jams: internal
		paper path” on page 7-20.
Transparency print	■	Use Tektronix premium transparency media.
quality poor.	■	Make sure that you have selected Standard as the
		print-quality mode; try setting Vivid Color as the color
		correction.
	■ Use the transparency tray for printing transparencies
		Make sure that the switch on the side of the paper or
		transparency tray is set to Transparency and specify
		Transparency in a supported printer driver. Refer to
		“Transparency quality tips” on page 4-15.
Print is wrinkled.	■	You may be using paper that is too thick or thin. Refer
		to “Acceptable media sizes, types, and weight” on
		page 4-6.
Paper edge is rippled.	■	You may be using paper with the wrong grain. Load
		long-grained paper.
Printed image is shifted	■	You may have to make adjustments in the application
or the wrong color, or the		or print driver. Refer to “Printing and installation
margins are not correct.		problems” on page 8-8.
	■ Make sure that the paper is not curled. Also refer to
		“Cleaning for jams and ink smears: paper-feed rollers”
		on page 7-22.
	■	Microsoft PowerPoint users:
		■ Macintosh users: In the Chooser, set Background
		Printing to Off.

■ PC users: Through the Print Manager, turn off background printing.

8-6 Phaser 360 Color Printer