Before Calling For Service

Before calling for service, check the following to avoid unnecessary service charges.

Be sure to check these items first:

•Is there a power outage in the area?

•Is the household fuse blown or the circuit breaker tripped?

•Is the rangetop disconnected from the electrical supply?

If the Burners do not Ignite:

•Are the burner caps properly aligned and seated in the burner bases?

•Are the burner ports clogged?

•Is a fuse blown or is the circuit breaker tripped?

•Is the manual shut-off valve closed, preventing the flow of gas?

Data Rating Label

The data rating plate showing the model and serial numbers of your rangetop is located on the underside of the rangetop chassis near the front. This information is required if customer service is requested. Before installation, the model and serial numbers should be entered in the appropriate spaces on this page. After installation, accessing the information is difficult.

Service Information

For handy reference, copy the information below from the data rating plate. Keep your invoice for Warranty validation.

Model Number __________________________________

Serial Number ___________________________________

Date of Purchase ________________________________

Dealer’s Name __________________________________

Dealer’s Phone Number ___________________________

Service Center's Name ____________________________

Service Center’s Phone Number ____________________

Also, enter this information on the Product Registration Form included with this product, then mail it to the indicated address.

Register your BSH product to ensure timely service and access to your product related information. You may register your product through one of the following ways:

1.Mail in the completed THERMADOR® Product Registration card.

2.Register your product online at www.thermador.com.

3.Call us at THERMADOR customer service at 1-800-735-4328.

Product Rating

Label/Serial Tag

Figure 20: Rating Label Location

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Thermador PCG30 Before Calling For Service, Data Rating Label, Service Information, Be sure to check these items first
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PCG30, PCG48, PCG36 specifications

The Thermador PCG36, PCG48, and PCG30 are beautifully engineered professional-style gas cooktops that stand out for their performance, design, and innovative features. These models embody the ethos of Thermador, which is to provide culinary enthusiasts with the tools they need to create exceptional dishes at home.

One of the main features of these cooktops is their powerful Star® Burners. The PCG36 and PCG48 come equipped with up to five burners, including a highly efficient center burner that delivers up to 22,000 BTUs of heat. This powerful burner is ideal for searing, stir-frying, or boiling large pots of water quickly. The precise temperature control provided by these burners allows for a wide range of cooking techniques, from delicate sauces to high-heat frying.

Each model showcases a unique cooking surface design, offering both functionality and aesthetics. The heavy-gauge stainless steel construction not only provides durability but also creates a sleek, sophisticated look suitable for any luxury kitchen. The Cooktop’s continuous cast-iron grates ensure that pots and pans slide effortlessly across the surface, enhancing the overall cooking experience.

In addition to their robust performance, these models are equipped with advanced features such as patented ExtraLow® simmering technology, which delivers ultra-low heat settings perfect for melting chocolate or keeping sauces warm without scalding. This technology is ideal for chefs who require precise control over their cooking temperatures.

The Thermador PCG series also prioritizes safety with features like automatic re-ignition, which ensures that if a burner’s flame is extinguished, it will automatically relight. Safety is paramount, particularly in fast-paced kitchen environments, and this feature provides peace of mind while cooking.

Moreover, one of the standout characteristics of these cooktops is their compatibility with Thermador’s exclusive Freedom® cooktops, which allows for more flexible cooking configurations. This innovative design enables chefs to arrange their cooking stations according to their unique preferences.

In summary, the Thermador PCG36, PCG48, and PCG30 models exemplify precision, durability, and modern design. With their powerful burners, advanced technologies, and safety features, they cater to the demands of both amateur cooks and seasoned chefs. These cooktops are an excellent investment for anyone looking to elevate their culinary experience and kitchen aesthetics.
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