Picture problems | Toshiba 40L1400UC, 23L1400UC, 32L1400UC, 50L1400UC

Troubleshooting 97

Picture problems

Factory Defaults procedure, see “Resetting Factory Defaults” on page 51.

Onscreen Demo Pop-up

If your TV is displaying a Demo pop-up screen, reset the Store / Home mode setting to Home. For more information see “Installation setup selection” on page 46.

TV will not turn on.

Ensure the power cord is plugged in properly, and then press the POWER button. Ensure the TV is plugged into a working AC power outlet by plugging another device into the AC power outlet to verify the AC power outlet is working.

Replace the batteries in the remote control, see “Installing batteries” on page 36.

Try the control panel buttons on the TV.

Picture problems

General picture problems.

Check the antenna/cable connections, see “Connecting Your TV” on page 24.

Press the INPUT button on the remote control or on the TV and select a valid video input source, see “Selecting the video input source” on page 52. If no device is connected to an input on the TV, no picture appears when you select that particular input source. For device connection details, see “Connecting Your TV” on page 24.

Antenna reception may be poor. Use a highly directional outdoor antenna (if applicable).

The station may be having broadcast difficulties. Try another channel.

Adjust the picture quality, see “Using the advanced picture settings” on page 92.

Picture size changes by itself or when the TV is turned OFF and back ON.

Turn the Auto Aspect feature of the TV to OFF. see “Using the advanced picture settings” on page 92.

Cannot select external video sources.

If you cannot view signals from external devices connected to VIDEO, ColorStreamTM HD, HDMI 1, or HDMI 2, ensure that the Input Lock is set to Off, see “Using the input lock feature” on page 75.

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Toshiba 40L1400UC, 23L1400UC, 32L1400UC, 50L1400UC manual Picture problems

Contents

IntegratedHighDefinition LEDTelevisionUser’sGuide Safety Precautions Child Safety Important Safety Instructions Care Choosing a location for your LED TV 23 TV Important notes about your TV Trademark Information Contents Setting up your TV Using the Remote ControlMenu Layout and Navigation Using the Auto Aspect feature Tuning to the next programmed channelUsing the Freeze feature Adjusting the picture Using closed captions Using the TV’s Advanced Features If the problem persists after trying the solutions Troubleshooting General troubleshootingAppendix a Specifications Power source Appendix B Index Introduction Safety icons Features Read Important notes about your TV on Overview of installation, setup, and use TV front and side panel controls and connections Introduction Sample Illustration 23L1400UC Back panel connections TV back panel connectionsSample Illustration 32L1400UC Back panel connections Sample Illustration 40/50L1400UC Back panel connections Introduction Coaxial F-type cable Overview of cable typesSample Illustration Coaxial cable Component video cables red/green/blue Standard A/V cables red/white/yellowHdmi cable with Hdmi Logo About the connection illustrations Optical audio cableHdmi cables provide the best audio and picture quality Sample Illustration Optical audio cable To view the antenna or cable signal Stereo VCR Connecting an Hdmi or DVI device to the Hdmi input To view the Hdmi device video Hdmi CEC connection To ensure that the Hdmi or DVI device is reset properly Cable with the Hdmi Logo Connecting a digital audio system When an Hdmi input is used Connecting a computerConnection to the TV’s Hdmi terminal Computer Sample Illustration Installing the batteries Installing batteriesSample Illustration Removing the remote back cover Remote control effective range Remote control effective range Using the Remote Control Learning about the remote control Learning about the remote controlSample Illustration Remote control overview Learning about the remote control Learning about the remote control Reset Picture Picture ModeDisplay Settings Opens the Display Settings menu Store Power Management Setup Hdmi CEC PlayerOn / Off Parental PIN Setup Maximum of 12 hours Game Timer Sample Image Navigating the menu system Navigating the menu system Initial Setup Setting up your TV Sample Image Installation Setup selection Installation setup selectionMenu language Sample Image Selecting the menu language Auto Tuning Auto TuningStoring channels in memory optional Sample Image Installation menu Channel selection Sample Image Setup menu Installation selection Setting channel skip Manual TuningSetting channel skip Analog channel Setting the time zone Setting the AV input modeSetting the time zone Viewing the system status Resetting Factory DefaultsViewing the system status Chapter Selecting the video input source Sample Illustration Hdmi setting pop-up windowSample Image Input Selection screen Labeling the video input sources Labeling the video input sourcesSample Image Input Labeling screen Tuning channels using the Channel Browser Tuning channels using the Channel BrowserSample Image Input selection screens Favorites browser Favorites browser Sample Illustration Channel Browser elements Elements of the Channel Browser Favorites browser Adding and clearing channels and inputs in the History List Tuning to the next programmed channel Switching between two channels using SurfLock Switching between two channels using Channel Return Selecting the picture size Selecting the picture size TheaterWide FullSample Illustration Picture size Full Sample Illustration Picture size TheaterWide Sample Illustration Picture size Native Native Dot by Dot NormalSample Illustration Picture size Sample Illustration Picture size Normal Using theAutoAspect feature Using the Auto Aspect featureSample Image Picture menu Theater Settings selection Using the Freeze feature Using the 43 StretchUsing the Freeze feature Adjusting the picture Adjusting the picture Sample Image Picture menu Mode selection Adjusting the picture quality Using closed captions Using closed captionsBase closed captions Sample Illustration Viewing captions These settings are available for digital channels only Digital CC settingsSample Illustration Captions text Adjusting the audio Adjusting the audioMuting the sound Selecting stereo/SAP broadcasts Using the Digital Audio SelectionSample Image Sound menu Digital Audio Selector selection If the sound is noisy, select Mono to reduce the noise Adjusting the audio quality Using the Dolby Digital Dynamic Range Control feature Sound ModeDTS TruSurround Stable SoundTM Selecting the PIN code Using the input lock featureEnter a new PIN code Forgotten PIN code Locking channels Locking channels Using the panel lock feature Using the GameTimerTM Using Media Player with a USB device Using the Media PlayerUsing the Media Player Sample Illustration Locks menu Panel Lock selection To open the Media Player Auto Start functionNon-supported characters will be replaced with a square Sample Image Media Player open screen Viewing photo filesSample Image Media Play screen Single view Multi ViewSample Image Media Play photos screen Slide show Zoom and Picture size functions are disabledPlaying music files Sample Image Media Play music list Viewing photo files and playing music files at the same time Setting the sleep timer Setting the sleep timerSorting photo or music files No Signal Power Down No Signal Power DownDefault setting for this feature is On Available remote control key functions Using Hdmi CECUsing Hdmi CEC Hdmi CEC Player Control menu functions Hdmi CEC input source selection Volume and Mute controls of Audio ReceiverSample Image Preferences menu Hdmi CEC Player Control Hdmi CEC Player Control menu disappears Other Hdmi CEC functions Setting up Hdmi CEC Using the Hdmi settings feature Using the Hdmi settings featureHdmi 1or 2 RGB Range Hdmi Information Display Displaying TVstatus information Displaying TV status information Understanding the last mode memory feature Understanding the last mode memory featureSample Illustration Info banner Base Color Adjustment Using the TV’s Advanced Features Using the advanced picture settings Color TemperatureStatic Gamma Cool Blueish Medium Neutral Warm Reddish DynaLightTM Cinema ModeDynamic Contrast Noise Reduction Edge Enhancer DNR General troubleshooting Troubleshooting Picture problems Picture problems Sound problems Sound problems Channel tuning problems Remote control problemsChannel tuning problems Hdmi problems Closed caption problemsHdmi problems No Hdmi CEC operation If the problem persists after trying the solutions Media Player problemsIf the problem persists after trying the solutions These models comply with the specifications listed below Specifications Speaker type Power source Weight / mass with stand Dimensions with standDimensions with stand ColorStreamTM component video HD input Hdmi signal formats Supplied accessoriesSupplied accessories Operating conditions 27.000 kHz 74.250 MHz 1080p67.500 kHz 148.500 MHz Auto Aspect using Using closed captions 66Choosing a location for your To Display your LED TV on TheaterWide 3 61, 65 HDMI-CEC using Cinema Mode Noise ReductionDynaLightTM About the connection illustrations Using the Hdmi settings feature Hdmi 1or 2 RGB Range Setting pin code Media Player Playing music files MenuPicture Adjusting quality 67 Picture size Resetting Factory Defaults Safety Icons Safety Precautions Sorting photo or music files 79, 81 Sound Mode Stable Sound Using the Freeze feature 60, 62 Setting channel skipSound problems 95 RayTM/DVD player, etc. control Installing batteries Using Media Player with a USB deviceColorMaster Base Color Adjustment Labeling