Media Player problems | Toshiba 40L1400UC, 23L1400UC, 32L1400UC

Troubleshooting 101

If the problem persists after trying the solutions

Media Player problems

Incorrect functionality may occur when using a USB HUB connection.

Photo files that were processed and edited using the computer’s application software may not be viewable.

The TV may select one format automatically and play it when contents that support two or more formats are played.

Confirm that the contents of the USB storage device are in formats that are supported by this TV, see “Using the Media Player” on page 78.

If the problem persists after trying the solutions

Contact Toshiba at: support.toshiba.ca

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Toshiba 40L1400UC, 23L1400UC, 32L1400UC, 50L1400UC Media Player problems, If the problem persists after trying the solutions

Contents

IntegratedHighDefinition LEDTelevisionUser’sGuide Safety Precautions Child Safety Important Safety Instructions Care Choosing a location for your LED TV 23 TV Important notes about your TV Trademark Information Contents Menu Layout and Navigation Using the Remote ControlSetting up your TV Using the Auto Aspect feature Tuning to the next programmed channelUsing the Freeze feature Adjusting the picture Using closed captions Using the TV’s Advanced Features If the problem persists after trying the solutions Troubleshooting General troubleshootingAppendix a Specifications Power source Appendix B Index Introduction Safety icons Features Read Important notes about your TV on Overview of installation, setup, and use TV front and side panel controls and connections Introduction Sample Illustration 32L1400UC Back panel connections TV back panel connectionsSample Illustration 23L1400UC Back panel connections Sample Illustration 40/50L1400UC Back panel connections Introduction Sample Illustration Coaxial cable Overview of cable typesCoaxial F-type cable Hdmi cable with Hdmi Logo Standard A/V cables red/white/yellowComponent video cables red/green/blue About the connection illustrations Optical audio cableHdmi cables provide the best audio and picture quality Sample Illustration Optical audio cable To view the antenna or cable signal Stereo VCR Connecting an Hdmi or DVI device to the Hdmi input To view the Hdmi device video Hdmi CEC connection To ensure that the Hdmi or DVI device is reset properly Cable with the Hdmi Logo Connecting a digital audio system Connection to the TV’s Hdmi terminal Connecting a computerWhen an Hdmi input is used Computer Sample Illustration Removing the remote back cover Installing batteriesSample Illustration Installing the batteries Remote control effective range Remote control effective range Using the Remote Control Sample Illustration Remote control overview Learning about the remote controlLearning about the remote control Learning about the remote control Learning about the remote control Reset Picture Picture ModeDisplay Settings Opens the Display Settings menu Store Power Management Setup Hdmi CEC PlayerOn / Off Parental PIN Setup Maximum of 12 hours Game Timer Sample Image Navigating the menu system Navigating the menu system Initial Setup Setting up your TV Sample Image Installation Setup selection Installation setup selectionMenu language Sample Image Selecting the menu language Storing channels in memory optional Auto TuningAuto Tuning Sample Image Installation menu Channel selection Sample Image Setup menu Installation selection Setting channel skip Manual TuningSetting channel skip Analog channel Setting the time zone Setting the AV input modeSetting the time zone Viewing the system status Resetting Factory DefaultsViewing the system status Chapter Sample Image Input Selection screen Sample Illustration Hdmi setting pop-up windowSelecting the video input source Sample Image Input Labeling screen Labeling the video input sourcesLabeling the video input sources Sample Image Input selection screens Tuning channels using the Channel BrowserTuning channels using the Channel Browser Favorites browser Favorites browser Sample Illustration Channel Browser elements Elements of the Channel Browser Favorites browser Adding and clearing channels and inputs in the History List Tuning to the next programmed channel Switching between two channels using SurfLock Switching between two channels using Channel Return Selecting the picture size Selecting the picture size TheaterWide FullSample Illustration Picture size Full Sample Illustration Picture size TheaterWide Sample Illustration Picture size Native Native Dot by Dot NormalSample Illustration Picture size Sample Illustration Picture size Normal Sample Image Picture menu Theater Settings selection Using the Auto Aspect featureUsing theAutoAspect feature Using the Freeze feature Using the 43 StretchUsing the Freeze feature Adjusting the picture Adjusting the picture Sample Image Picture menu Mode selection Adjusting the picture quality Using closed captions Using closed captionsBase closed captions Sample Illustration Viewing captions Sample Illustration Captions text Digital CC settingsThese settings are available for digital channels only Muting the sound Adjusting the audioAdjusting the audio Sample Image Sound menu Digital Audio Selector selection Using the Digital Audio SelectionSelecting stereo/SAP broadcasts If the sound is noisy, select Mono to reduce the noise Adjusting the audio quality Using the Dolby Digital Dynamic Range Control feature Sound ModeDTS TruSurround Stable SoundTM Selecting the PIN code Using the input lock featureEnter a new PIN code Forgotten PIN code Locking channels Locking channels Using the panel lock feature Using the GameTimerTM Using Media Player with a USB device Using the Media PlayerUsing the Media Player Sample Illustration Locks menu Panel Lock selection Non-supported characters will be replaced with a square Auto Start functionTo open the Media Player Sample Image Media Play screen Viewing photo filesSample Image Media Player open screen Sample Image Media Play photos screen Multi ViewSingle view Slide show Zoom and Picture size functions are disabledPlaying music files Sample Image Media Play music list Viewing photo files and playing music files at the same time Sorting photo or music files Setting the sleep timerSetting the sleep timer Default setting for this feature is On No Signal Power DownNo Signal Power Down Available remote control key functions Using Hdmi CECUsing Hdmi CEC Hdmi CEC Player Control menu functions Hdmi CEC input source selection Volume and Mute controls of Audio ReceiverSample Image Preferences menu Hdmi CEC Player Control Hdmi CEC Player Control menu disappears Other Hdmi CEC functions Setting up Hdmi CEC Using the Hdmi settings feature Using the Hdmi settings featureHdmi 1or 2 RGB Range Hdmi Information Display Displaying TVstatus information Displaying TV status information Sample Illustration Info banner Understanding the last mode memory featureUnderstanding the last mode memory feature Base Color Adjustment Using the TV’s Advanced Features Using the advanced picture settings Color TemperatureStatic Gamma Cool Blueish Medium Neutral Warm Reddish DynaLightTM Cinema ModeDynamic Contrast Noise Reduction Edge Enhancer DNR General troubleshooting Troubleshooting Picture problems Picture problems Sound problems Sound problems Channel tuning problems Remote control problemsChannel tuning problems Hdmi problems Closed caption problemsHdmi problems No Hdmi CEC operation If the problem persists after trying the solutions Media Player problemsIf the problem persists after trying the solutions These models comply with the specifications listed below Specifications Speaker type Power source Weight / mass with stand Dimensions with standDimensions with stand ColorStreamTM component video HD input Hdmi signal formats Supplied accessoriesSupplied accessories Operating conditions 67.500 kHz 148.500 MHz 1080p27.000 kHz 74.250 MHz Auto Aspect using Using closed captions 66Choosing a location for your To Display your LED TV on TheaterWide 3 61, 65 HDMI-CEC using Cinema Mode Noise ReductionDynaLightTM About the connection illustrations Using the Hdmi settings feature Hdmi 1or 2 RGB Range Setting pin code Media Player Playing music files MenuPicture Adjusting quality 67 Picture size Resetting Factory Defaults Safety Icons Safety Precautions Sorting photo or music files 79, 81 Sound Mode Stable Sound Using the Freeze feature 60, 62 Setting channel skipSound problems 95 RayTM/DVD player, etc. control Installing batteries Using Media Player with a USB deviceColorMaster Base Color Adjustment Labeling