5. TROUBLESHOOTING
ENGLISH VERSION EO1-33089
5.2 Possible Problems
5.2 Possible Problems
This section describes problems that may occur when using the printer, and their causes and solutions.
Possible Problems |
| Causes |
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| Solutions |
The printer will not | 1. | The Power Cord is disconnected. |
| 1. | Plug in the Power Cord. |
turn on. | 2. | The AC outlet is not functioning |
| 2. | Test with a power cord from another |
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| correctly. |
| electric appliance. | |
| 3. | The fuse has blown, or the circuit | 3. | Check the fuse or breaker. | |
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| breaker has tripped. |
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The media is not fed. | 1. | The media is not loaded properly. | 1. | Load the media properly. | |
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| ⇒ Section 2.3.1. | |
| 2. | The printer is in an error condition. | 2. | Solve the error in the message display. | |
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| (See Section 5.1 for more detail.) |
Pressing the [FEED] | A feed or an issue was attempted not on | Change the print condition by using the | |||
key in the initial state | the following default conditions. | printer driver or a print command so that | |||
results in an error. |
| Sensor type: Feed gap sensor | it corresponds to your printing conditions. | ||
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| Printing method: Thermal transfer | Then, clear the error state by pressing the | ||
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| Media pitch: 76.2 mm | [RESTART] key. | ||
Nothing is printed on | 1. | The media is not loaded properly. | 1. | Load the media properly. | |
the media. |
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| ⇒ Section 2.3.1. | |
| 2. | The ribbon is not loaded properly. | 2. | Load the ribbon properly. | |
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| ⇒ Section 2.3.2. | |
| 3. | The print head is not installed | 3. | Install the print head properly. Close | |
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| properly. |
| the Print Head Block. | |
| 4. | The combination of the ribbon and | 4. | Select an appropriate ribbon for the | |
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| media is not proper. |
| media type being used. | |
The printed image is | 1. | The combination of the ribbon and | 1. | Select an appropriate ribbon for the | |
blurred. |
| media is not proper. |
| media type being used. | |
| 2. | The Print Head is not clean. | 2. | Clean the print head using the Print | |
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| Head Cleaner or a cotton swab slightly |
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| moistened with ethyl alcohol. |
The cutter does not | 1. | The Cutter Cover is not attached | 1. | Attach the Cutter Cover properly. | |
cut. |
| properly. |
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| 2. | The media is jammed in the Cutter. | 2. | Remove the jammed paper. | |
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| ⇒ Section 4.1.3. | |
| 3. | The cutter blade is dirty. | 3. | Clean the cutter blade. | |
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| ⇒ Section 4.1.3. | |
The Strip Module does | Label stock is too thin or the glue is too | 1. | Refer to Section 7.1 Media and | ||
not remove labels from | sticky. |
| change the label. | ||
the backing paper. |
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| 2. | Set the |
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| ⇒Section 2.6.2. | |
E5- 4
