Toshiba B-EX4T1 manual ENGLISH VERSION EO1-33089 5.3 Removing Jammed Media

5. TROUBLESHOOTING

ENGLISH VERSION EO1-33089

5.3 Removing Jammed Media

5.3Removing Jammed Media

CAUTION!

Do not use any tool that may damage the Print Head.

This section describes in detail how to remove jammed media from the printer.

1.Turn off and unplug the printer.

2.Open the Top Cover.

3.Turn the Head Lever to Free position, then open the Ribbon Shaft Holder Plate.

4.Open the Print Head Block.

5.Remove the ribbon and media.

Print Head Block

Ribbon Shaft Holder Plate

NOTE:

If you get frequent jams in the cutter, contact a TOSHIBA TEC authorised service representative.

6.Remove the jammed media from the printer. DO NOT USE any sharp implements or tools as these could damage the printer.

7.Clean the Print Head and Platen, then remove any further dust or foreign substances.

8.Paper jams in the Cutter Unit can be caused by wear or residual glue from label stock on the cutter. Do not use non-specified media in the cutter.

CAUTION!

When removing the jammed media, be careful not to damage the print head with a hard object like a watch or a ring.

Care must be taken not to allow	Care must be taken not to allow a
the metal or glass part of a watch	metal object like a ring to touch
to touch the print head edge.	the print head edge.

Since the print head element can be easily damaged by shock, please treat it carefully by not hitting a hard object against it.

E5- 5