3. MEDIA AND RIBBON
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3.6 Storage of Media and Ribbons
Store the media and ribbon in a cool, dry place. Avoid areas where they would be exposed to
direct sunlight, high temperature, high humidity, dust or gas.
Store the media in a plastic bag so as not to collect dust or dirt particles.
Store media rolls on the flat end. Do not store them on the curved sides as this might flatten
that side causing erratic media advance and poor print quality.
3.7 Unacceptable Media and Ribbons
Wrinkled, folded, or ripped media
Media on which dust particles settle on
Media or ribbon whose edge is wavy
Curled media
Damp media or ribbon
Media or ribbon already used for printing
Media whose surface is treated (except for designated media)
Media whose thickness does not meet the specifications
Perforated or punched media (except for designated media)
Label from which adhesive squeezes out
Partially darkened media
Media or ribbons of which shelf life is expired
When you purchase media and ribbons
There are a wide variety of media or ribbons depending on what they are made of and how the
front and back surfaces are treated.
Please use only TOSHIBA TEC-approved or recommended media and ribbons in order to ensure
the best print quality.
TOSHIBA TEC shall not be liable for any print failures or defects arising from the use of
non-approved media or ribbons.
Preprinted Media
When preprinted media (for instance, media with a box already printed on it) is used for printing,
the Print Head may be damaged by the ink used for preprinting. Particularly, if pigment-based ink
is used for preprinting, the life of the Print Head will be considerably reduced. Please contact
your nearest authorised TOSHIBA TEC representative for further information before using
preprinted media.
If you use media with preprints on the back and have the Reflective Media Sensor (designed to
detect black marks) detect black marks, please consult your nearest authorised TOSHIBA TEC
representative. The Reflective Media Sensor is only applicable to the media with preprints
printed with special ink.