Overview
Beta Versions
10 Strata CIX Net Phone AG 04/08

Support Plan (Maintenance)

Net Phone requires a license that is controlled in the Net Server to operate normally or
it will run in a demo mode for a limited time period. This license contains the start
date and support date. Toshiba offers free upgrades and technical assistance for all
sites that maintain their system by extending their support date. The software will
continue to run after the support date expires, but upgrades to add the latest features
cannot work until the license is brought back into the support plan.
When you launch Net Phone you will see the Toshiba Splash Screen. By default the
splash screen will not show support plan information. If you have
ShowMaintOnSplash enabled in your COS file, the splash screen will display your
Support Contract information. This is recommended as a reminder to the administrator
of the date your plan expires. If your maintenance expires, you should Toshiba TSD
Customer Service. The splash screen will look similar to the one below:
Beta Versions
Before attempting to run Beta Versions of Net Phone, the site must be current or “In
Maintenance”. That is, the target Toshiba system must on a current maintenance
contract through the expected end of the BETA cycle for Beta Net Phone software to
operate.
Important! Also, each Beta version of Net Phone MUST is replaced with a released
version of Net Phone at the end of the Beta cycle. If it is not replaced,
Net Phone will revert to operating in “Demo Mode” once the date has
been reached. The splash screen for BETA versions provides a
reminder that includes the date of expiration.