Open Architecture Interfaces
OLE / COM Interface
Strata CIX Net Phone AG 04/08 71
Call Control Commands
Answer Call Answer the first ringing or holding call.
Format: Answer ( )
AnswerCallID (PBX_CallID) Answers a specific call, ringing or
holding.
Where: PBX_CallID = PBX CallID as represented in ‘&B’.
Dial Call To dial an extension or outside phone number.
Format: Dial (Num, Name, Account)
Where: Num = number to be dialed
Name = Name of person (for outside calls only)
Account = account number to attach (for outside calls only)
Hold Call To place a call on hold.
Format: Hold ( )
Where:
Hang Up Hangup on a call.
Format: Hangup ( )
Where:
Divert Call Move a ringing call to another destination.
Format: Divert (ID, Num, Mbox)
Where:
ID = “ ” then longest ringing call will be assumed
Num = Inside or outside phone number, outside must have
comma – if comma is first, use Trunk Access Code
programmed in Dial Plan.
Mbox = If ID is blank, and Mbox is Blank, Mbox = Ext number of
Net Phone
Transfer Call Transfers a call to a specific destination.
Format: Transfer (CID, Num, Mbox, XfrFlag, DNDoverride)