Open Architecture Interfaces

 

 

OLE / COM Interface

Call Control Commands

 

 

 

 

 

Answer Call

Answer the first ringing or holding call.

 

 

 

 

 

 

Format:

Answer ( )

 

 

AnswerCallID (PBX_CallID) Answers a specific call, ringing or

 

 

 

holding.

 

 

 

 

 

 

Where:

PBX_CallID = PBX CallID as represented in ‘&B’.

 

 

 

 

 

 

Dial Call

To dial an extension or outside phone number.

 

 

 

 

 

 

Format:

Dial (Num, Name, Account)

 

 

 

 

 

 

 

Num = number to be dialed

 

 

Where:

Name = Name of person (for outside calls only)

 

 

 

Account = account number to attach (for outside calls only)

 

 

 

 

 

 

Hold Call

To place a call on hold.

 

 

 

 

 

 

Format:

Hold ( )

 

 

 

 

 

 

Where:

 

 

 

 

 

 

 

Hang Up

Hangup on a call.

 

 

 

 

 

 

Format:

Hangup ( )

 

 

 

 

 

 

Where:

 

 

 

 

 

 

 

Divert Call

Move a ringing call to another destination.

 

 

 

 

 

 

Format:

Divert (ID, Num, Mbox)

 

 

 

 

 

 

 

ID = “ ” then longest ringing call will be assumed

 

 

 

Num = Inside or outside phone number, outside must have

 

 

Where:

comma – if comma is first, use Trunk Access Code

 

 

programmed in Dial Plan.

 

 

 

 

 

 

Mbox = If ID is blank, and Mbox is Blank, Mbox = Ext number of

 

 

 

Net Phone

 

 

 

 

 

 

Transfer Call

Transfers a call to a specific destination.

 

 

 

 

 

 

Format:

Transfer (CID, Num, Mbox, XfrFlag, DNDoverride)

 

 

 

 

 

Strata CIX Net Phone AG 04/08

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Toshiba CIX-AG-NP-VA manual To place a call on hold Format Hold Where

CIX-AG-NP-VA specifications

The Toshiba CIX-AG-NP-VA is a cutting-edge telecommunications system designed to meet the demanding communication needs of modern businesses. Built with advancements in digital telephony, the CIX-AG-NP-VA offers reliability, flexibility, and a suite of features that cater to various organizational sizes.

One of the key features of the CIX-AG-NP-VA is its robust scalability. This system can be easily adapted to accommodate growing business requirements. It supports various extensions, allowing companies to start with a basic setup and expand as needed, making it an ideal solution for both small businesses and large enterprises.

The CIX-AG-NP-VA incorporates VoIP technology, providing significant cost savings and enhanced communication capabilities. Voice over Internet Protocol (VoIP) allows users to make voice calls over the internet, minimizing the reliance on traditional phone lines. This feature not only reduces operational costs but also facilitates seamless integration with other digital services, ensuring high-quality voice communication.

In terms of functionality, the CIX-AG-NP-VA stands out with its advanced call management features such as call forwarding, voicemail, and automatic call distribution. These capabilities enable businesses to streamline their communication processes, enhance customer service, and improve overall efficiency. Additionally, the system supports multiple lines, making it suitable for high-call-volume environments.

Furthermore, the Toshiba CIX-AG-NP-VA offers extensive connectivity options. It supports various networking protocols, enabling integration with existing IT infrastructures. This flexibility allows businesses to leverage their current technology while adopting new solutions, ensuring a smooth transition to a more advanced communication system.

Another notable characteristic is the user-friendly interface. The system is designed with intuitive controls, making it easy for users to navigate through its numerous features. Training staff on the CIX-AG-NP-VA is hassle-free, reducing downtime and improving productivity.

Lastly, the Toshiba CIX-AG-NP-VA has a strong emphasis on security. With advanced encryption and secure communication protocols, businesses can rest assured that their communications are safe from eavesdropping and cyber threats. Overall, the Toshiba CIX-AG-NP-VA stands as a robust telecommunications solution, combining versatility, advanced technologies, and essential features that empower businesses to enhance their communication capabilities.