Trouble Shooting

TAPI Service Provider Problems

TAPI Service Provider Problems

Cause(s):

Solution(s):

Couldn't Resolve Hostname

 

Check the spelling of the hostname.

 

Ping the Net Server by name. If this

The hostname in the configuration dialog is

fails, try pinging by IP address.

If the ping by name fails but the ping

misspelled or does not exist. DNS name

resolution may be configured incorrectly.

by address works, contact the

 

Network Administrator to resolve the

 

DNS problem. Or, use the IP address

 

instead of the hostname.

 

 

Connection Failed to Host

 

 

 

Net Phone contacted the PC listed in

Make sure Net Server is running on

the target PC. If connecting through

hostname, but there was no response from

a firewall, ensure TCP port 8767 is

Net Server.

open for two-way communication.

 

 

 

Invalid Access Password

 

 

 

 

Check the Client Password in Net

The extension is already listed in Net Server

Server Admin. This feature prevents

malicious users from assuming

Admin with another password.

control of other keysets without

 

 

permission.

 

 

TAPI Service Provider Not Operational

 

Windows 98 SE supported the Windows Automatic Update feature. In some cases, Windows Update installed a new version of the TAPI Server on the PC. This updated version was incompatible with the Net Phone TSP.

Check the date on \Windows\System\TAPISRV.EXE – if it is 5/99, it is incompatible with the Net Phone TSP. Current versions of Net Phone Setup automatically install the correct version. Microsoft Windows Update now also installs a newer, compatible version.

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Toshiba CIX-AG-NP-VA manual Tapi Service Provider Problems
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CIX-AG-NP-VA specifications

The Toshiba CIX-AG-NP-VA is a cutting-edge telecommunications system designed to meet the demanding communication needs of modern businesses. Built with advancements in digital telephony, the CIX-AG-NP-VA offers reliability, flexibility, and a suite of features that cater to various organizational sizes.

One of the key features of the CIX-AG-NP-VA is its robust scalability. This system can be easily adapted to accommodate growing business requirements. It supports various extensions, allowing companies to start with a basic setup and expand as needed, making it an ideal solution for both small businesses and large enterprises.

The CIX-AG-NP-VA incorporates VoIP technology, providing significant cost savings and enhanced communication capabilities. Voice over Internet Protocol (VoIP) allows users to make voice calls over the internet, minimizing the reliance on traditional phone lines. This feature not only reduces operational costs but also facilitates seamless integration with other digital services, ensuring high-quality voice communication.

In terms of functionality, the CIX-AG-NP-VA stands out with its advanced call management features such as call forwarding, voicemail, and automatic call distribution. These capabilities enable businesses to streamline their communication processes, enhance customer service, and improve overall efficiency. Additionally, the system supports multiple lines, making it suitable for high-call-volume environments.

Furthermore, the Toshiba CIX-AG-NP-VA offers extensive connectivity options. It supports various networking protocols, enabling integration with existing IT infrastructures. This flexibility allows businesses to leverage their current technology while adopting new solutions, ensuring a smooth transition to a more advanced communication system.

Another notable characteristic is the user-friendly interface. The system is designed with intuitive controls, making it easy for users to navigate through its numerous features. Training staff on the CIX-AG-NP-VA is hassle-free, reducing downtime and improving productivity.

Lastly, the Toshiba CIX-AG-NP-VA has a strong emphasis on security. With advanced encryption and secure communication protocols, businesses can rest assured that their communications are safe from eavesdropping and cyber threats. Overall, the Toshiba CIX-AG-NP-VA stands as a robust telecommunications solution, combining versatility, advanced technologies, and essential features that empower businesses to enhance their communication capabilities.
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