Server-based Net Phone COS
Using Extra Information in Personal Call Handler Rules
Strata CIX Net Phone AG 04/08 49
Example
The Net Phone user may want a special alerting tone whenever a call rings when the
caller has selected or indicated to the system the call should be directed to specific
agent. In this case, we want to play the Whistle WAV file for this alert fu nction. Th us,
we would create a new Personal Call Handling Rule:
• Triggering Event: Call Ringing
• Call Type: Any
• Phone State: Any
• CallerID Number: none Required
• Extra Info: PREFAGENT, Is Present
• Account Code: none Required
• Action (Immediately): Blow Whistle (Action defined to Play WAV file previously
created)
• Action (After ‘x’ seconds): none