Toshiba CIX-AG-NP-VA ii , Chapter 3 Deploying Net Phone, Chapter 4 Server-based Dial Plan, Chapter 5 Server-based Net Phone COS

Contents
Chapter 3 – Deploying Net Phone
ii Strata CIX Net Phone AG 04/08
Chapter 3 — Deploying Net Phone
Server-based Automatic Upgrades ....................................................................................20
How it Works.....................................................................................................................20
Setting Up Net Server for Automatic Upgrades................................................................21
Advanced Information.......................................................................................................23
Chapter 4 — Server-based Dial Plan
Dial Plan Setup ..................................................................................................................25
Calling Within My Home Area Code.............................................................................27
Calling Outside the Home Area Code............................................................................28
Test a Phone Number......................................................................................................28
Chapter 5 — Server-based Net Phone COS
Step 1: Create User Groups (Net Server) ..........................................................................30
Step 2: Assign Users to Net Phone Application (Net Server) ..........................................32
Step 3: Assigning Users to User Groups (Net Server) ......................................................36
Step 4: Create Configuration Files using Admin Net Phone ............................................39
Step 5: Publishing the Configuration Files .......................................................................41
Verification of Settings......................................................................................................42
Managing files on the Server.............................................................................................42
Duplicating Configuration Files to Other PCs...................................................................43
Dial Plan Configuration File...........................................................................................43
Net Phone Configuration Files.......................................................................................43
Button Configurations....................................................................................................44
Directory Files................................................................................................................44
User Defined Actions .....................................................................................................45
Personal Call Handling Rules.........................................................................................46
Advanced Configuration....................................................................................................47
Post Call Survey.............................................................................................................47
Using Extra Information in Personal Call Handler Rules..................................................48
Editing .INI Files ...............................................................................................................50
Editing the AG_COS.INI File (COS).............................................................................50
Editing the Agnt_Ph.INI File (Net Phone Main)............................................................52
Editing the NP_Rec.INI File (Recording) .........................................................................57