Contents

 

Chapter 3 – Deploying Net Phone

 

Chapter 3 — Deploying Net Phone

 

Server-based Automatic Upgrades

20

How it Works

20

Setting Up Net Server for Automatic Upgrades

21

Advanced Information

23

Chapter 4 — Server-based Dial Plan

 

Dial Plan Setup

25

Calling Within My Home Area Code

27

Calling Outside the Home Area Code

28

Test a Phone Number

28

Chapter 5 — Server-based Net Phone COS

 

Step 1: Create User Groups (Net Server)

30

Step 2: Assign Users to Net Phone Application (Net Server)

32

Step 3: Assigning Users to User Groups (Net Server)

36

Step 4: Create Configuration Files using Admin Net Phone

39

Step 5: Publishing the Configuration Files

41

Verification of Settings

42

Managing files on the Server

42

Duplicating Configuration Files to Other PCs

43

Dial Plan Configuration File

43

Net Phone Configuration Files

43

Button Configurations

44

Directory Files

44

User Defined Actions

45

Personal Call Handling Rules

46

Advanced Configuration

47

Post Call Survey

47

Using Extra Information in Personal Call Handler Rules

48

Editing .INI Files

50

Editing the AG_COS.INI File (COS)

50

Editing the Agnt_Ph.INI File (Net Phone Main)

52

Editing the NP_Rec.INI File (Recording)

57

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Strata CIX Net Phone AG 04/08

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Toshiba CIX-AG-NP-VA manual Deploying Net Phone, Contents

CIX-AG-NP-VA specifications

The Toshiba CIX-AG-NP-VA is a cutting-edge telecommunications system designed to meet the demanding communication needs of modern businesses. Built with advancements in digital telephony, the CIX-AG-NP-VA offers reliability, flexibility, and a suite of features that cater to various organizational sizes.

One of the key features of the CIX-AG-NP-VA is its robust scalability. This system can be easily adapted to accommodate growing business requirements. It supports various extensions, allowing companies to start with a basic setup and expand as needed, making it an ideal solution for both small businesses and large enterprises.

The CIX-AG-NP-VA incorporates VoIP technology, providing significant cost savings and enhanced communication capabilities. Voice over Internet Protocol (VoIP) allows users to make voice calls over the internet, minimizing the reliance on traditional phone lines. This feature not only reduces operational costs but also facilitates seamless integration with other digital services, ensuring high-quality voice communication.

In terms of functionality, the CIX-AG-NP-VA stands out with its advanced call management features such as call forwarding, voicemail, and automatic call distribution. These capabilities enable businesses to streamline their communication processes, enhance customer service, and improve overall efficiency. Additionally, the system supports multiple lines, making it suitable for high-call-volume environments.

Furthermore, the Toshiba CIX-AG-NP-VA offers extensive connectivity options. It supports various networking protocols, enabling integration with existing IT infrastructures. This flexibility allows businesses to leverage their current technology while adopting new solutions, ensuring a smooth transition to a more advanced communication system.

Another notable characteristic is the user-friendly interface. The system is designed with intuitive controls, making it easy for users to navigate through its numerous features. Training staff on the CIX-AG-NP-VA is hassle-free, reducing downtime and improving productivity.

Lastly, the Toshiba CIX-AG-NP-VA has a strong emphasis on security. With advanced encryption and secure communication protocols, businesses can rest assured that their communications are safe from eavesdropping and cyber threats. Overall, the Toshiba CIX-AG-NP-VA stands as a robust telecommunications solution, combining versatility, advanced technologies, and essential features that empower businesses to enhance their communication capabilities.