Server-based Net Phone COS

Editing .INI Files

Exporting Call Information

The Exporting Call Information is an action, which can be triggered from a Personal Call Handler rule or by the user pressing a programmable key set with this action. The action first pops up an "Export Information" screen that allows the user to add/review the information to be saved. If any required fields are empty, the user must enter them before being allowed to export. Then when the user presses the Save button, the action formats and exports the information to a text file at the desired location.

The only parameter needed when defining the action is the Path & Filename to which the export should occur. Typically, the target destination will be over a LAN to a system-level PC/database, so it's usually appropriate to have a network drive mapped specifically to the target location (i.e. F:\). Also since exports could be occurring simultaneously from many different PCs, it is recommended to use one of the system variables like &E (your extension number) as part of the filename so that the export filename is unique for each PC – for example: EXT&E.IMP

Export Information requires file-sharing access with Write permissions to the target folder. Users must be able to browse to the target folder and create a file, or Export Information will fail.

The export action can be configured and customized by changing fields in the [Export] section of the Agnt_Ph.INI file. Following is an example configuration.

[EXPORT]

Settings Definitions

 

 

 

 

 

RequiredFields – This parameter is used to

 

designate which fields the user will be required

 

to enter (cannot be left blank) when the "Export

 

Information" screen is presented. The choices of

RequiredFields=MP

fields includes:

M = Main Listed Telephone Number

 

P = Phone number (CallerID or ANI on the call)

 

N = Name (CallerID name)

 

A = Account code

 

D = Destination.

 

 

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Toshiba CIX-AG-NP-VA manual Settings Definitions
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CIX-AG-NP-VA specifications

The Toshiba CIX-AG-NP-VA is a cutting-edge telecommunications system designed to meet the demanding communication needs of modern businesses. Built with advancements in digital telephony, the CIX-AG-NP-VA offers reliability, flexibility, and a suite of features that cater to various organizational sizes.

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