Open Architecture Interfaces | Toshiba CIX-AG-NP-VA manual

Open Architecture Interfaces	6

The Open Architecture provides for integrating applications within Net Phone, such as the Personal Power Dialer or Chat as well as provides enabling links for other programs running on the PC.

The Net Phone is specifically designed to cooperatively work with many different Windows applications. This allows you to do many different things including:

•dialing from other applications.

•automatically screen pop a contact database when a call rings in.

•automatically open call journals to take notes on a call.

•beep your pager when an important call is ringing.

•Log call activity for a permanent record.

Following are a list of the major interfaces provided in Net Phone to integrate with other programs:

•TAPI Dialing Interface – This allows TAPI enabled applications, for example Goldmine 4.0, to dial calls using Net Phone.

•DDE Command Interface – Non-TAPI applications can use this feature to dial and answer calls.

•Command File Interface – For applications that don't have TAPI or DDE capabilities, this interface provides another alternative to dial and answer calls.

•OLE/COM Interface – Net Phone is an OLE server and as such supports a number of Methods that other applications can use to perform actions like to dial and answer calls.

•Outlook Phone Link – Microsoft Outlook is a powerful contact management program with which Net Phone works very closely. This requires the installation of the Outlook Link application.

Strata CIX Net Phone AG 04/08

CIX-AG-NP-VA specifications

The Toshiba CIX-AG-NP-VA is a cutting-edge telecommunications system designed to meet the demanding communication needs of modern businesses. Built with advancements in digital telephony, the CIX-AG-NP-VA offers reliability, flexibility, and a suite of features that cater to various organizational sizes.

One of the key features of the CIX-AG-NP-VA is its robust scalability. This system can be easily adapted to accommodate growing business requirements. It supports various extensions, allowing companies to start with a basic setup and expand as needed, making it an ideal solution for both small businesses and large enterprises.

The CIX-AG-NP-VA incorporates VoIP technology, providing significant cost savings and enhanced communication capabilities. Voice over Internet Protocol (VoIP) allows users to make voice calls over the internet, minimizing the reliance on traditional phone lines. This feature not only reduces operational costs but also facilitates seamless integration with other digital services, ensuring high-quality voice communication.

In terms of functionality, the CIX-AG-NP-VA stands out with its advanced call management features such as call forwarding, voicemail, and automatic call distribution. These capabilities enable businesses to streamline their communication processes, enhance customer service, and improve overall efficiency. Additionally, the system supports multiple lines, making it suitable for high-call-volume environments.

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Another notable characteristic is the user-friendly interface. The system is designed with intuitive controls, making it easy for users to navigate through its numerous features. Training staff on the CIX-AG-NP-VA is hassle-free, reducing downtime and improving productivity.

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