Toshiba e-STUDIO2500c/3500c/3510c manual Error code Problem What to do

Error code	Problem	What to do
1C33	File access failure	Check if the access privilege to the storage directory is writable.
		Check if the server or local disc has a sufficient space in disc
		capacity.
1C40	Image conversion	Turn the power OFF and then back ON. Perform the job in error
	abnormality	again. If the error still occurs, contact your service representa-
		tive.
1C60	HDD full failure during	Reduce the number of pages of the job in error and perform the
	processing	job again. Check if the server or local disc has a sufficient space
		in disc capacity.
1C61	Address book reading	Turn the power OFF and then back ON. Perform the job in error
	failure	again.
		Reset the data in the Address book and perform the job again.
		If the error still occurs, contact your service representative.
1C62	Memory acquiring fail-	Turn the power OFF and then back ON. Perform the job in error
	ure	again. If the error still occurs, contact your service representa-
		tive.
1C63	Terminal IP address	Ask your administrator to set the IP address of the equipment.
	unset
1C64	Terminal mail address	Ask your administrator to set the E-mail address of the equip-
	unset	ment.
1C65	SMTP address unset	Ask your administrator to set the SMTP server address.
1C66	Server time time out	Check if the SMTP server is operating properly.
	error
1C69	SMTP server connec-	Ask your administrator to set the login name or password of
	tion error	SMTP server and perform the job again. Check if the SMTP
		server is operating properly.
1C6A	HOST NAME error	Ask your administrator to check if there is an illegal character in
		the device name. Delete the illegal character and reset the
		appropriate device name.
1C6B	Terminal mail address	Ask your administrator to check if there is an illegal character in
	error	the E-mail address of the equipment. Delete the illegal charac-
		ter and reset the appropriate E-mail address, then perform the
		job again.
1C6C	Destination mail	Check if there is an illegal character in the Destination E-mail
	address error	address. Delete the illegal character and reset the appropriate
		Destination E-mail address, then perform the job again.
1C6D	System error	Turn the power OFF and then back ON.
		Perform the job in error again. If the error still occurs, contact
		your service representative.
1C70	SMTP client OFF	Ask your administrator to enable the SMTP Client and perform
		the job again.
1C71	SMTP authentication	Check if the SMTP authentication method, login name and
	error	password are correct. If the SSL setting is enabled, check if the
		setting and the port number of SSL correspond to those of the
		server.
1C72	POP Before SMTP	Check if the settings of POP Before SMTP and POP3 are cor-
	error	rect.
1C80	Internet Fax transmis-	Confirm the “Received Internet Fax Forward” settings.
	sion failure when pro-
	cessing E-mail job
	received
1C81	Onramp Gateway	Confirm the mailbox settings.
	transmission failure
1C82	Internet Fax transmis-	Confirm the “Received Fax Forward” setting.
	sion failure when pro-
	cessing Fax job
	received
1CC0	Job cancelling	Job was cancelled.

Error Code 291