Toshiba e-STUDIO2500c/3500c/3510c manual Scan Job Error code Problem What to do, Remote Scan

8 JOB STATUS

Scan Job

Error code	Problem	What to do
Remote Scan
2A20	Failed to acquire	Perform the job in error again.
	resource	If the error still occurs, turn the power OFF and then back ON.
		Perform the job in error again.
2A40	System fatal error	Turn the power OFF and then back ON. Perform the job in error
		again.
2A50	Job cancelling	Job was cancelled.
2A51	Power failure	Check if the power cable is connected properly and it is inserted
		securely. Check if the power voltage is unstable.
Scan to E-mail
2C10, 2C12,	Illegal job status	A system error has occurred during sending an E-mail. Retry it.
2C13, 2C20-		If the error still occurs, contact your service representative.
2C22
2C11, 2C62	Not enough memory	Scan job exceeded the limit or maximum size. Send your docu-
		ments separately.
2C14	Invalid parameter	Make sure you specify the settings correctly and try again.
	specified
2C15	Message size	Fragment the message into several smaller-sized ones and
	exceeded limit or max-	send them again.
	imum size
2C30	Failed to create direc-	Make sure that the access privilege to the storage directory is
	tory	writable and the server or local disc has a sufficient space. Then
		retry the scan.
2C31, 2C33	Failed to create file	Make sure that the access privilege to the storage directory is
		writable and the server or local disc has a sufficient space. Then
		retry the scan.
2C32	Failed to delete file	Make sure that the access privilege to the storage directory is
		writable and the server or local disc has a sufficient space. Then
		retry the scan.
2C40	Failed to convert	When this error occurs at the slim PDF setting, retry the scan. If
	image file format	the error still occurs, retry it with the normal PDF setting.
		When this error occurs other than at the slim PDF setting, turn
		the power OFF and then back ON. Retry the scan. If the error
		still occurs, contact your service representative.
2C61	Failed to read Address	Turn the power OFF and then back ON.
	book	Retry the job in error. Reset the data in the Address book and
		retry it. If the error still occurs, contact your service representa-
		tive.
2C63, 2C64	Invalid domain	Ask your administrator to set the IP address.
	address
2C65, 2C66,	Failed to connect to	Make sure the SMTP server is correctly working, or the SMTP
2C69	SMTP server	server address has been set correctly. Then retry the scan.
2C6A	Failed to send E-mail	Turn the power OFF and then back ON. Retry the scan. If the
	message	error still occurs, contact your service representative.
2C6B	Invalid address speci-	Ask your administrator to check if there is an illegal character in
	fied in From: field	the E-mail address of the equipment. Delete the illegal character
		and reset the appropriate E-mail address, then perform the job
		again.
2C6C	Invalid address speci-	Check if there is an illegal character in the Destination E-mail
	fied in To: field	address. Delete the illegal character and reset the appropriate
		Destination E-mail address, then perform the job again.
2C6D	NIC system error	Turn the power OFF and then back ON. Retry the job in error. If
		the error still occurs, contact your service representative.

294 Error Code