8 JOB STATUS

Error code

Problem

What to do

1CC1

Power failure

Check if the power cable is connected properly and it is inserted

 

 

securely. Check if the power voltage is unstable.

3A10-3A12

MIME format error

Ask the sender to resend the E-mail in the MIME1.0 format.

3A20-3A22

E-mail process error

Ask the sender to resend the E-mail.

3A30

Partial E-mail timeout

Ask the sender to resend the E-mail, or change the Partial Wait

 

error

time setting.

3A40

Invalid partial E-mail

Ask the sender to resend the partial E-mail in the RFC2046 for-

 

received

mat.

3A50-3A52

HDD full error

Ask the sender to resend the E-mail by separating it to several

 

 

E-mails. If this error occurs because the paper empty occurs

 

 

and too much waiting jobs are stored in the hard disc, add the

 

 

paper to activate other jobs.

3A60-3A62

HDD full alert

Ask the sender to resend the E-mail by separating it to several

 

 

E-mails. If this error occurs because the paper empty occurs

 

 

and too much waiting jobs are stored in the hard disc, add the

 

 

paper to activate other jobs.

3A70

Interrupt partial E-mail

Ask your administrator to enable the Enable Partial E-mail set-

 

reception

ting and ask the sender to resend the E-mail.

3A80-3A82

Partial E-mail disabled

Ask your administrator to enable the Enable Partial E-mail set-

 

 

ting and ask the sender to resend the E-mail.

3B10-3B12

E-mail format error

Ask your administrator to enable the Enable Partial E-mail set-

 

 

ting and ask the sender to resend the E-mail.

3B20-3B22

Context-type error

Ask the sender to resend the E-mail with attached files that are

 

 

the TIFF format.

3B30-3B32

Invalid character set

Ask the sender to resend the E-mail in the ISO-8559-1/2 format.

3B40-3B42

E-mail decode error

Ask the sender to resend the E-mail.

3C10-3C13

TIFF analysis error

Ask the sender to resend the E-mail with attached files that are

 

 

the TIFF format.

3C20-3C22

TIFF compression

Ask the sender to resend the E-mail with attached TIFF files in

 

error

the MH, MR, MMR, or JPEG compression.

3C30-3C32

TIFF resolution error

Ask the sender to resend the E-mail with attached TIFF files

 

 

whose resolution is either 200 x 100, 200 x 200, 200 x 400, 300

 

 

x 300, or 400 x 400 dpi.

3C40-3C42

TIFF paper size error

Ask the sender to resend the E-mail with attached TIFF files that

 

 

can be printed on the paper available for this equipment.

3C50-3C52

Offramp transmission

Ask the sender to specify the correct fax numbers and resend

 

error

the E-mail.

3C60-3C62

Offramp security error

Confirm the fax numbers that are specified in the received

 

 

offramp gateway job and ask the sender to resend the E-mail

 

 

with correct fax numbers.

3C70

Power failure

Confirm the job is recovered or not. If not, ask the sender to

 

 

resend the E-mail.

3D10

Destination address

Ask your administrator whether the DNS and mail server set-

 

error

tings are correctly set. If they are correctly set, ask the sender to

 

 

confirm the destination address is correct.

3D20

Exceeding maximum

Ask the sender to specify up to 40 destinations for one offramp

 

offramp destinations

gateway job. The equipment cannot perform the offramp gate-

 

 

way transmission for more than 40 destinations.

3D30

Fax unit is not

Make sure the Fax unit is installed, or connected correctly.

 

installed

 

3E10

POP3 server commu-

Ask your administrator that the POP3 server address is cor-

 

nication error

rectly set, or the POP3 server works properly. Check if the set-

 

 

ting and the port number of SSL correspond to those of the

 

 

server.

3E20

POP3 server commu-

Ask your administrator that the POP3 server works properly and

 

nication timeout

the LAN cable is connected to the server.

292 Error Code

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Toshiba e-STUDIO2500c/3500c/3510c manual 1CC1 Power failure