Toshiba e-STUDIO2500c/3500c/3510c manual Store to e-Filing

8 JOB STATUS

Error code	Problem	What to do
2D66	Failed to process your	Delete the data in the local storage folder in the equipment and
	job. Insufficient stor-	retry the scan.
	age space.
2D67	FTP service is not	Ask your administrator whether the FTP service is configured
	available.	correctly.
2D68	File sharing service is	Ask your administrator whether the SMB protocol is enabled.
	not available.
2DA8	The HDD is running	Delete the unnecessary data in HDD.
	out of capacity for the
	shared folder.
2DC0	Job cancelled.	Job was cancelled.
2DC1	Power failure	Make sure that the power cable is connected properly and it is
	occurred.	inserted securely. Resend the job.
Store to e-Filing
2B10	There was no applica-	Turn the power OFF and then back ON. Retry the scan. If the
	ble job.	error still occurs, contact your service representative.
2B11	Job status failed.	Turn the power OFF and then back ON. Retry the scan. If the
		error still occurs, contact your service representative.
2B20	Failed to access file	Turn the power OFF and then back ON. Retry the scan. If the
		error still occurs, contact your service representative.
2B21	Message size	Fragment the message into several smaller-sized ones and
	exceeded limit or	send them again.
	maximum size
2B30	Insufficient disc space	Delete unnecessary documents in e-Filing and try again.
2B31	Failed to access e-Fil-	Make sure that the specified e-Filing or folder exists. (If not, this
	ing	error would not occur.). Turn the power OFF and then back ON.
		Delete the specified e-Filing or folder and reset them. Retry the
		job in error. If the specified e-Filing or folder cannot be deleted,
		contact your service representative.
2B32	Failed to print e-Filing	Make sure that the specified document exists. (If not, this error
	document	would not occur.).Turn the power OFF and then back ON.
		Delete the specified document. If the specified document cannot
		be deleted, contact your service representative.
2B50	Failed to process	Turn the power OFF and then back ON. Retry the scan. If the
	image	error still occurs, contact your service representative.
2B51	Failed to process print	Make sure that the Function List can be printed out. Retry the
	image	print. If the error still occurs, contact your service representative.
2B90	Insufficient memory	Turn the power OFF and then back ON. Retry the scan. If the
		error still occurs, contact your service representative.
2BA0	Invalid box password	Make sure that the password is correct and retry the scan, or
	specified	reset the password and retry the scan. When this error occurs
		for the print of the data in the e-Filing, perform the print with the
		administrator’s password. If the recovery is still not completed or
		in case of invalid password for the operation other than printing
		(opening the file, etc.), contact your service representative.
2BB0	Job cancelled.	Job was cancelled by the user.
2BB1	Power failure	Make sure that the power cable is connected properly and it is
	occurred.	inserted securely.
2BC0	System fatal error	Turn the power OFF and then back ON. Retry the print. If the
		error still occurs, contact your service representative.
2BC1	Failed to acquire	Ask your administrator if the e-Filing function is enabled. Retry
	resource	the job in error. If the error still occurs, turn the power OFF and
		then back ON. And then retry the job in error.

296 Error Code