Toshiba e-STUDIO2500c/3500c/3510c manual Save as File

Error code	Problem	What to do
2C70	SMTP service is not	Ask your administrator to enable the SMTP setting.
	available
2C71	SMTP authentication	Check if the SMTP authentication method, login name and
	error	password are correct. Check if the setting and the port number
		of SSL correspond to those of the server.
2C72	POP Before SMTP	Check if the settings of POP Before SMTP and POP3 are cor-
	error	rect.
2C80	Failed to process	Ask your administrator to confirm whether the Received Internet
	received E-mail job	Fax Forward is set.
2C81	Failed to process	Ask your administrator to confirm whether the Received Fax
	received Fax job	Forward is set.
2CC0	Job cancelled	Job was cancelled.
2CC1	Power failure occurred	Make sure that the power cable is connected properly and it is
		inserted securely. Resend the job.
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2D10, 2D12,	Illegal job status	Turn the power OFF and then back ON.
2D13, 2D20-		Retry sending. If the error still occurs, contact your service rep-
2D22		resentative.
2D11	Not enough memory	Make sure there are enough memory to save the scan job.
2D14	Invalid parameter	Make sure you specify the settings correctly and try again.
	specified
2D15	Exceeding maximum	Divide the file into several files, or retry in a single-page format.
	file capacity
2D30	Failed to create direc-	Make sure that the access privilege to the storage directory is
	tory	writable and the server, local disc or USB memory has a suffi-
		cient space. Then retry the scan.
2D31, 2D33	Failed to create file	Make sure that the access privilege to the storage directory is
		writable and the server, local disc or USB memory has a suffi-
		cient space. Then retry the scan.
2D32	Failed to delete file	Make sure that the access privilege to the storage directory is
		writable and the server, local disc or USB memory has a suffi-
		cient space. Then retry the scan.
2D40	Failed to convert	When this error occurs at the slim PDF setting, retry the scan. If
	image file format	the error still occurs, retry it with the normal PDF setting.
		When this error occurs other than at the slim PDF setting, turn
		the power OFF and then back ON. Retry the scan. If the error
		still occurs, contact your service representative.
2D60	Failed to copy file	Turn the power OFF and then back ON. Retry the scan. If the
		error still occurs, contact your service representative.
2D62	Failed to connect to	Check destination path.
	network destination.	Make sure that the network path is correct, and retry the scan. If
	Check destination	the error still occurs, ask your administrator to confirm whether
	path.	the IP address or path of the server is correct. Also make sure
		that the server is operating properly.
2D63	Specified network path	Make sure you specify correct network folder and retry the scan.
	is invalid. Check desti-
	nation path.
2D64	Logon to file server	Make sure you specify correct user name and password to
	failed. Check user-	logon the file server and retry the scan.
	name and password.
2D65	There are too many	Delete the data in the local storage folder in the equipment and
	documents in the	retry the scan.
	folder. Failed in creat-
	ing new document.

Error Code 295