Toshiba e-STUDIO2500c/3500c/3510c

11 MAINTENANCE

378 Simple Troubleshooting

Contents

Main EPA ENERGY STAR (MFD) S E NERGY S E NERGY S TAR guidelines for this class of copier require E NERGY S Notice to Users 1 Notice to Users For Germany only For EU only 2 Notice to Users Lineup of Our Manuals Page Page 6 Before Reading This Manual Before Reading This Manual Precautions in this manual Before Reading This Manual 7 Description of original/paper direction Trademarks Page CONTENTS Chapter 1 BEFORE USING EQUIPMENT Chapter 2 HOW TO MAKE COPIES Chapter 3 SETTING OF BASIC COPY MODES Chapter 4 IMAGE ADJUSTMENT Chapter 5 USING THE EDITING FUNCTIONS Chapter 6 e-FILING Chapter 7 TEMPLATE Chapter 8 JOB STATUS Chapter 9 BLINKING GRAPHIC SYMBOLS Chapter 10 WHEN THIS MESSAGE APPEARS Chapter 11 MAINTENANCE Chapter 12 SPECIFICATIONS & OPTIONS Page Page Page 18 TOSHIBA Quality is Second to None Supplies / Parts Toner General Features of the e-STUDIO2500c/3500c/3510c 19 Features of the e-STUDIO2500c/3500c/3510c 20 Features of the e-STUDIO2500c/3500c/3510c General Precautions 21 General Precautions When installing or moving Warning 22 General Precautions Caution General Precautions 23 Other points 10cm When using the Multifunctional Digital Colour Systems Warning 10cm 80cm 24 General Precautions Caution General Precautions 25 Position of Certification label, etc. Page Disclaimer Notice 27 Disclaimer Notice 28 Forgery Prevention Function/Storage of Colour Copies Forgery Prevention Function/Storage of Colour Copies Forgery prevention function Storage of colour copies Page 30 Description of Each Component Description of Each Component Main components Description of Each Component 31 32 Description of Each Component Description of Each Component 33 34 Description of Each Component Configuration of options Description of Each Component 35 Page Description of Each Component 37 Control panel 38 Description of Each Component Page Page Description of Each Component 41 Touch panel Message display Touch-buttons Page Description of Each Component 43 Clearing functions selected Adjusting the contrast of the touch panel 44 Description of Each Component Setting letters Preparation 1- Turning Power On/Off 45 Preparation 1- Turning Power On/Off Turning power on 46 Preparation 1- Turning Power On/Off When department or user management is used Department management Preparation 1- Turning Power On/Off 47 User management The menu for user authentication appears. Page Page Preparation 2- Turning power off (Shutdown) Turning power off (Shutdown) Page 52 Preparation 2- Turning power off (Shutdown) Energy Saving Mode Page 54 Preparation 3- Setting Copy Paper Preparation 3- Setting Copy Paper Acceptable copy paper Feeder Paper type Paper size Maximum sheet capacity Preparation 3- Setting Copy Paper 55 Recommended paper Handling and storing paper Page Page 58 Preparation 3- Setting Copy Paper Page Page Page 62 Preparation 3- Setting Copy Paper Drawer for special uses Setting the drawer for special uses Press the [USER FUNCTIONS] button on the control panel. Page Page Placing paper in the Large Capacity Feeder (optional) Page Page 68 Setting Originals Setting Originals Acceptable originals Page Placing originals on the glass Sheet originals Book-type originals 72 Setting Originals Using the Reversing Automatic Document Feeder (optional) Precautions Use types of original 9 and 10 shown below with extra care. Setting Originals 73 Continuous feed mode Page Page 76 Making Copies Making Copies Initial (Default) settings Making Copies 77 Copying procedure Placing originals on the Reversing Automatic Document Feeder (optional) 78 Making Copies Making Copies 79 Placing an original on the original glass Place the original(s). Page Page Page Making Copies 83 Confirming and cancelling auto job Interrupt copying in progress and make other copies (Interrupt copying) Bypass Copying 85 Bypass Copying Bypass copying Bypass copying on standard size paper Copying on A3, A4, B4 and B5 size paper Page 88 Bypass Copying Press the [START] button on the control panel. Page Page Bypass copying on non-standard size paper Page Press the [START] button on the control panel. Bypass Copying 93 Page Page Page Page 98 Paper Selection Paper Selection Automatic Paper Selection (APS) Confirm that automatic paper selection has been selected on the basic menu. Page Page Page Page Switching Colour Mode 103 Switching Colour Mode Press the [FULL COLOUR], [BLACK] or [AUTO COLOUR] button. 104 Enlargement and Reduction Copying Enlargement and Reduction Copying Automatic Magnification Selection (AMS) Press the Enlargement/Reduction ([ZOOM...]) button. Page Page Page Page Page 110 Selecting Finishing Modes Selecting Finishing Modes Type of finishing mode Selecting Finishing Modes 111 Name of each part in the Finisher (optional) 3 SETTING OF BASIC COPY MODES 112 Selecting Finishing Modes Sort/Group copying Press the finisher button on the basic menu. Page Page Page Page Selecting Finishing Modes 117 Press the [FRONT STAPLE] (or [DOUBLE STAPLE] or [REAR STA- PLE]) button. Maximum number of sheets for stapling 118 Selecting Finishing Modes Magazine sort & saddle stitch mode (booklet mode) Page 120 Selecting Finishing Modes Press the [MAGAZINE SORT] (or [MAGAZINE SORT & SADDLE STITCH] or [SADDLE STITCH] button. Available conditions for saddle stitching Page 122 Selecting Finishing Modes Number of punch holes and available paper sizes Selecting Finishing Modes 123 Manual stapling (MJ-1101 only) A C DB Press the [Manual-stapling] button. Press the [Stapling position] button to switch the stapling position. Place paper in the lower tray of the finisher. Release the paper and press the [Manual-stapling] button. Duplex Copying Page Page Page Page Page Duplex Copying 131 Select the book copying type. Page Page 134 Original Mode Original Mode Press the original mode button on the basic menu. Page Page Page Page Page Page Colour Balance (YMCK Adjustment) 141 Cancelling the colour balance adjustment Page Page Page Page Page Page 148 Twin Colour (2-Colour) Copy Press the [ADJUST] button to adjust the colour balance as required. Page Page A B Page Page Page USING THE EDITING FUNCTIONS Page IMAGE SHIFT Creating a right or left margin Page Page Page Page Page Page Page Page DUAL PAGE Page 168 2IN1 / 4IN1 2IN1 / 4IN1 Page Page MAGAZINE SORT 171 MAGAZINE SORT Select the paper type. Page EDITING Trimming / Masking Page Page Page Page 178 XY ZOOM XY ZOOM Press the [EDIT] button to enter the edit menu, and then press the [XY ZOOM] button. Page 180 COVER SHEET COVER SHEET Place the cover sheet. Place paper (other than cover paper) in the drawer(s). Page Page SHEET INSERTION 183 SHEET INSERTION Place the special sheets of paper. Place plain paper in the drawer(s). Press the [EDIT] button to enter the edit menu, and then press the [SHEET INSERTION] button. Page Page Page Page Page JOB BUILD 189 JOB BUILD Page Page Page IMAGE DIRECTION Page Page 196 ADF / SADF ADF / SADF Continuous feed mode Press the [EDIT] button to enter the edit menu, and then press the [SADF] button. Page Page Page Page Page 202 e-Filing e-Filing HDD e-Filing 203 Creating User Boxes Page Page Page Page Page Page Storing Documents in e-Filing 211 Storing Documents in e-Filing Press the [E-FILING/FILE] button to enter the e-Filing/file menu. Press the [STORE TO E-FILING] button. Page Page Page Storing Documents in e-Filing 215 Printing Stored Documents Printing the whole document Page Page Printing Stored Documents 219 To stop printing a stored document during the operation Printing the stored document after changing the settings Press the [SETTINGS] button. Page Page Page Page Page Appendix 225 Select the format in which the data are stored. Press the [ENTER] button. 226 Appendix Page 228 Template Temp lat e HDD Template in Useful Template 90 % Template 229 230 Registering User Groups and Templates Registering User Groups and Templates Registering a template in the public template group Press the [REGISTRATION] button on the touch panel. Set every function you want to include in the combination. Press the [TEMPLATE] button on the control panel. Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 262 Job Status Job Status Confirming Print Job Status 263 Confirming Print Job Status Print jobs Displaying print job list Press the [JOB STATUS] but- ton on the control panel. Page Pausing print jobs Page Proof print jobs Displaying proof print job list Page Page Page Page Page Page Page When using department codes Displaying invalid queues Page Page 278 Confirming Scan Job Status Confirming Scan Job Status Page 280 Log List Confirming job history in log list Print log Log List 281 Send log 282 Log List Receive log Log List 283 Scan log Registering into address book from log lists Page Page Print Status Display Releasing print job errors Page Page 290 Error Code Error Code Error Code 291 292 Error Code Error Code 293 294 Error Code Scan Job Error Code 295 296 Error Code Error Code 297 298 Error Code RFC related BLINKING GRAPHIC SYMBOLS 300 Blinking Graphic Symbols Blinking Graphic Symbols Page 302 Replace Toner Cartridge Symbol Replace Toner Cartridge Symbol Page Page Page Page Page Cleaning the chargers Page Page Jam Symbols 311 Jam Symbols Misfeed in the Reversing Automatic Document Feeder (optional) 1 42 3 7119 8 56 10 Raise the lever, and then open the upper cover. Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Misfeed in the Saddle Stitch Finisher and the Hole Punch Unit (optional: MJ-1030, MJ-6004) Page Page Page Page Call Service Symbol 333 Call Service Symbol Page WHEN THIS MESSAGE APPEARS Page Toner near Empty 337 Toner near Empty Press the [USER FUNCTIONS] button. Page Page Time for Slit glass and Main charger cleaning Cleaning the slit glass Page Page Page Page Page Page Page Check staple cartridge in the Saddle Stitch Unit Page Page Page Page Page Page Examine stapler in the Saddle Stitch Unit Page Page 358 READY (CHECK SADDLE STITCH STAPLER) READY (CHECK SADDLE STITCH STAPLER) Follow steps 1 to 6 of P.348 Check staple cartridge in the Sad- dle Stitch Unit. Check the following 2 items to perform test stapling. Close the front cover of the Saddle Stitch Finisher. Page Page Page 362 Check paper size setting on control panel for drawer N Check paper size setting on control panel for drawer N During copying (using a drawer) Turn the power of the equip- ment OFF. Page Page Page Page Page Page Page 370 Cannot print this paper size Select the other drawer Cannot print this paper size Select the other drawer Page Page Page 374 Daily Inspection Daily Inspection Simple Troubleshooting 375 Simple Troubleshooting Display does not change when buttons or icons are pressed Equipment does not start Paper jamming occurs frequently 376 Simple Troubleshooting Functions cannot be set Image density is too low Image trouble Image density is too high Phenomenon Usual cause Countermeasure Simple Troubleshooting 377 Phenomenon Usual cause Countermeasure Page SPECIFICATIONS & OPTIONS 380 e-STUDIO2500c/3500c/3510c Specifications e-STUDIO2500c/3500c/3510c Specifications Page 382 e-STUDIO2500c/3500c/3510c Specifications Continuous copying speed e-STUDIO2500c/3500c/3510c Specifications 383 384 Specifications of Options Specifications of Options Additional Drawer Module Reversing Automatic Document Feeder Large Capacity Feeder Paper Feed Pedestal (1 drawer type) Specifications of Options 385 Finisher (MJ-1101) Unit: inch (with allowable error of 7 mm) Values in parentheses: Number of sheets (80 g/m2) Upper Tray Lower Tray 386 Specifications of Options Saddle Stitch Finisher (MJ-1030) Tray loading capacity of Saddle Stitch Finisher (MJ-1030) Specifications of Options 387 Hole Punch Unit (MJ-6101 Series) Hole Punch Unit (MJ-6004 Series) Bridge Unit 388 Packing List Packing List Copying Function Combination Matrix 389 Copying Function Combination Matrix Combination Matrix 1/2 12 SPECIFICATIONS & OPTIONS 390 Copying Function Combination Matrix Combination Matrix 2/2 Image Quality Adjustment Combination Matrix 391 Image Quality Adjustment Combination Matrix Combination Matrix 1/2 12 SPECIFICATIONS & OPTIONS 392 Image Quality Adjustment Combination Matrix Combination Matrix 2/2 INDEX