Troubleshooting
Battery
If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power for more information on these indicators, together with general battery operation.
Problem | Procedure |
Battery doesn’t power | The battery may be discharged - connect the AC |
the computer | adaptor to recharge the battery. |
Battery doesn’t charge | If the battery is completely discharged, it will not |
when the AC adaptor | begin charging immediately, in these instances |
is attached (Battery | you should wait a few minutes before trying |
indicator does not | again. If the battery still does not charge, you |
glow amber). | should check that the power outlet the AC |
| adaptor is connected to is supplying power - this |
| can be tested by plugging another appliance into |
| it. |
| Check whether the battery is hot or cold to the |
| touch - if so, it will not charge properly and should |
| be allowed to reach room temperature before |
| you try again. |
| Unplug the AC adaptor and remove the battery to |
| make sure its connecting terminals are clean - if |
| necessary wipe them with a soft dry cloth lightly |
| dipped in alcohol. |
| Connect the AC adaptor and replace the battery, |
| taking care to ensure that it is securely seated in |
| the computer. |
| Check the Battery indicator - if it does not glow, |
| allow the computer to charge the battery for at |
| least twenty minutes. If the Battery indicator |
| starts to glow after this period, allow the battery |
| to continue to charge for at least another twenty |
| minutes before turning on the computer. |
| However, if the indicator still does not glow, the |
| battery may be at the end of its operating life and |
| should be replaced. However, if you do not |
| believe the battery is at the end of its operating |
| life, you should speak to your reseller, dealer or |
| service provider. |
Battery doesn’t power | If you frequently recharge a partially charged |
the computer as long | battery, the battery might not charge to its full |
as expected | potential - in these instances you should fully |
| discharge the battery and then attempt to charge |
| it again. |
| Check the Power saver option under Select a |
| power plan in the Power Options. |
User’s Manual |
