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Troubleshooting
Problem
External devices connected to the compatible ports do not work when connected to a compatible port.
Procedure
Some external devices may not work when connected to a compatible port when the "USB Sleep and Charge function" is [Enabled].
Reconnect the external device after turning ON the computer.
If the external device still does not work, connect device to an USB port that does not have the USB Sleep and Charge
The "USB WakeUp function" does not work.
When "USB Sleep and Charge function" is set to [Enabled], the "USB WakeUp function" does not work for ports that support the USB Sleep and Charge function.
In that case, use an USB port that does not have the USB Sleep and Charge
eSATA device
In addition to the information in this section, please also refer to the documentation supplied with your eSATA device.
Problem | Procedure |
eSATA device does | Remove the eSATA device from the computer |
not work | and then reconnect it to a free port it in order to |
| ensure it is firmly attached. |
| A connected eSATA device may not be |
| recognized if it is connected to the computer's |
| eSATA/USB combo port while the computer is in |
| Sleep Mode or Hibernation Mode. If this occurs, |
| disconnect the eSATA device and then reconnect |
| the device while the computer is turned on. |
|
|
| Ensure that any required eSATA device drivers |
| are properly installed - to achieve this you should |
| refer to both the device documentation and the |
| operating system documentation. |
| If you are still unable to resolve the problem, |
| contact your reseller, dealer or service provider. |
|
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User’s Manual |