10. TROUBLESHOOTING

EO1-11138

10.3 Problems concerning the Drawer

10.3Problems concerning the Drawer

Drawer does not open.

Cause 1: Drawer blocked by foreign substance (coin, etc.).

Action: Try to open the drawer by removing the foreign substance, using a ruler or something. If you are still unable to open the drawer ask the store manager to contact your authorized TOSHIBA TEC representative for assistance.

Cause 2:

Failure of the drawer itself

Action:

Ask the store manager to contact your authorized TOSHIBA TEC representative for assistance.

10.4Problems concerning the Display

10.4.1Operator Display

Display blank.

Cause 1:

Register is not securely plugged in.

Action:

Securely plug in an outlet.

Cause 2:

The operator display is in the power-save mode.

Action:

Depress any key.

Cause 3:

The brightness control provided to the operator display is adjusted improperly.

Action:

Adjust it properly.

Cause 4:

Failure of the LCD

Action:

Ask the store manager to contact your authorized TOSHIBA TEC representative for assistance.

10.4.2Customer Display

Some segment is not displayed, display shimmers, or illumination of the display is uneven. Cause 1: Failure of the display tube

Action:

Ask the store manager to contact your authorized TOSHIBA TEC representative for assistance.

10.5Problems during Normal Operations

NOTE on changing the Mode Lock position:

Changing the Mode Lock position during sales entries or programming causes an error. To clear the error, return the Mode Lock to the original position. However, changing the Mode Lock position to the OFF does not cause an error. Error caused by changing the Mode Lock position cannot be cleared by the [C] key.

Normal operations cannot be carried out.

Cause 1: Mode Lock position does not correspond to the operation you attempted.

Action: Check whether or not the Mode Lock position corresponds to the operation. (Especially, check whether or not the operation you attempted requires the MGR position. Ask your manager about the operations which requires the MGR position.)

10-2

Page 63
Image 63
Toshiba FS-2600-1 Problems concerning the Drawer, Problems concerning the Display, Problems during Normal Operations