Transmission Error, Cause of Error | Toshiba FS-2600-1 manual

10. TRANSMISSION ERROR

EO1-11138

10.1 Cause of Error

10. TRANSMISSION ERROR

When a terminal makes an inquiry but a communication error occurs for some reason and the inquiry to the other station is not possible, the message “IRC CONNECT ERR” is displayed on that terminal and operation is stopped.

When the Master Terminal cannot access the inquiring file because the Master Terminal is receiving DLL data, the backup data is being updated between the Master and the Backup Master terminals, etc., the message “MASTER IS BUSY” is displayed and operation is stopped.

10.1Cause of Error

10.1.1“IRC CONNECT ERR”

a)Communication with the other station is not possible due to a connection error (cable cut, Master Terminal’s Power-OFF, etc.).

b)Comminication was made, but due to a text error, the other station cannot recognize it correctly.

10.1.2“MASTER IS BUSY”

Cannot access the inquiring file due to the following causes:

a)The Master Terminal is receiving DLL data from the PC.

b)Programming operations are under way on the Master Terminal.

c)Backup data updating process is under way.

10.2Error Display

IRC CONNECT ERR

*REG *02-06-199903:04 11CLKendi P1S1

IRC CONNECT ERR 01

Terminal ID of the other station

0.00

TOTAL0.00

DISP1 DISP2 DISP3 DISP4 DISP5

MASTER IS BUSY

*REG *02-06-199903:04 11CLKendi P1S1

MASTER IS BUSY

0.00

TOTAL0.00

DISP1 DISP2 DISP3 DISP4 DISP5

NOTE: Depressing the [C] key cancels the error status.

10-1

Image 205

Toshiba FS-2600-1 owner manual Transmission Error, Cause of Error, Error Display

Contents

FS-2600-1 Series Page STAND-ALONE Level OPERATOR’S Guide Page Table of Contents TOC Troubleshooting 10-1 Page Applicable Model IntroductionTo OUR Customers Specification SpecificationSpecifications are subject to change without notice ECR Hardware Option Front View Appearance and NomenclatureAppearance and Nomenclature Rear View Mode Lock Mode Lock and Mode Selector KeysMode Selector Keys Mode Lock and Mode Selector Keys Display Basic Screen common to all the mode lock positionsOperator Display Display Description of each Display Item Description of each IndicatorMenu Shift Customer Display Keyboard Layout Keyboard Functions Functions of Each Key Customer File Code Open Key. Used for the customer LCD Procedure Before Operation Procedure Before Operation Code Entry Method Cashier Signing or Cashier KEY Operations Multi-drawer Machines Cashier Key Method CLK KeysSign-OUT Sign-OFF Entries in Training Mode Training Mode Start and EndOperation for Training Mode End Operation for Training Modes Start When the program option Cashier Exclusive is selected When the program option Cashier Not exclusive is selectedCashier Exclusive Option Transaction Entries Transaction Entries Store Message Display Receipt-Issue/Non-issue SelectionNo-sale Operation Receipt Print Format LoanMust be operated outside a sale Cash Amount Loaned AT/TL AT/TL CUR1 Amount of Foreign Currency 1 to be exchanged NS Check Cashing No-sale cashing of a non-cash mediaFraction process method is fixed to Round OFF PLU menu item Entry through the Keyboard No-sale Exchange from Domestic Currency to Foreign Currency Select PLU menu item Entry through the Menu WindowEnter Display 1 Select Enter PR Open or Open Preset-PLU Code PLU Price AMT RPT Price PLU Preset-Code Key Same key or RPTPR Open or Open Price PLU Preset-Code Key RPT Quantity X Price PLU Preset-Code Key of Open-PLU Set Menu Entry Other Income PLU Entry Modifier Entry Price Shift Entry Keeping the shifted Price Level Feature Price Shift Entry Effective only for One PLU Entry FeaturePLU Code Shift Entry PLU Price Shift Entry Automatic Combo Sale Entry Feature Manual Combo Sale Entry FeatureCombo Combination Sale Entry Scale Entry Subtotal Read Net Subtotal tax not included Tray Total ReadEat-in/Takeout Subtotal Void Designated Line Voiding and Returned Merchandise Item CorrectItem Corr Quantity Order Entry Control All VoidOrder Entry Control Order Table No. Manual Entry To start new order table Order Entry Control Order Table No. Automatic Entry To cancel the order table already reservedOrder Table No. in reservation Start Check See Order Table No. Start Check PLU menu items entries Order Entry Control with Table NoTable No. Position # Sale finalization by the media keys Guest Check Merge Temporary Release of Order Table No. Entry CompulsionGuest Check Transfer Check Merge Order Table No. Split Check PLU menu item Entries Note Below Guest Check Split Charge Posting by Check Track Sale Finalization by Media Keys Payment of a Sale Media Transfer Sale Paid in Foreign CurrenciesCUR1 Amount Source Media Automatic Tax Calculation Tax Status ModificationManual Tax Entry PLU Entries Percent Discount/Charge Dollar Discount Listing Capacity Open Tax ExemptionSelective Itemizer SI Status Modification Selective Itemizer SI Total Read PLU Stock Read PLU Preset Price Read Percent Discount, Percent Charge Dollar DiscountRate %- or %+ Number-of-guests Entry Non-add Number PrintFunction Key Entry Function Charge Tip Tip PaidReceived-on-Account Tender operation after depressing Pattern 1 To enter all the PLU items in the itemized mode Print Mode InvertPaid-Out Amount to be paid out PO ST RKP remote kitchen printer Receipt Cut An RKP receipt is issuedPLU entries Invert PLU entries Invert Invert Guest Check Print RKP remote kitchen printer Message PrintRKP Msg RKP Msg 1 to RKP Msg RKP Msg Receipt Print key Check PrintGuest Check Receipt Guest Check Slip Operated while the receipt-issue status is on Receipt Post-issue Receipt Reprint & Guest Check ReprintOperated while the receipt-issue status is OFF Receipt Reprint Server Transfer Receipt IssueGuest Check Reprint Server Trans This operation records working total hours of each employee Employee Clock-in/Clock-outClock-in Through the operator display Employee No Employee No OUTServer # Enter Clock-out time is Problems concerning the Power Supply TroubleshootingProblems concerning the Keyboard Troubleshooting Problems concerning the Display Problems concerning the DrawerProblems during Normal Operations Operator DisplayPage STAND-ALONE Level MANAGER’S Guide Page Manager Intervention Verification of Programmed Data Items Programmed to Require Manager Intervention Manager Intervention KEYS/OPERATIONS and Manager Intervention Status Table Other Operations Requiring Manager Interventions EO1-11138 MANAGER’S OWN Operations in MGR Mode MANAGER’S OWN Operations in MGR ModePick Up Operation Enforced Sign-off of a Cashier Code Entry Method Menu Shift Entry Keeping the shifted Menu Level Feature Menu Shift Entry Effective only for One PLU Entry FeatureEnforced Clock-out of an Employee PLU Menu Shift Entry RKP Table Change Mode Lock MGR RKP Designation RKP NoAny time outside a sale RKP Operations in Mode Operations in ModeOperator display in the mode To delete sale items without an order table No. entry How to Access a Report Item Read X and Reset Z ReportsHow to Access a Report Item through the Operator Display Read X and Reset Z Reports COMB1 Display Item Description Navigation KeyCOMB2 COMB3 ALL Individual How to Access a Report Item through the Keyboard 15 AT/TL 14 AT/TL24 AT/TL 25 AT/TL 43 AT/TL 43 ST44 AT/TL 47 AT/TL 206 AT/TL GT Reports -- to be taken on weekly or monthly basis208 AT/TL 211 AT/TL Time Edit for Employee Clock-in/Clock-out Mode Lock Z Allowed only through the operator displayEmployee has a cashier code, Sign OFF is also necessary Programming Operations Report Name Report Available Combination ReportsGTX GTZ GTX General Notes on Report Takings Financial Read or Reset Report Daily or PeriodicReport Sample Format Zfinancial 0001Z 0290 2154TM Individual Cashier Read Report Sample Cashier Read or Reset Report Daily or PeriodicX04 Xclerk Xcredit Media Sales and In-drawer Total Read Report Daily Department Group Read Report Daily or Periodic Department Read or Reset Report Daily or Periodic Hourly Range Read or Reset Report DailyX10 Xhourly X11 Xdpall All Media Sales Total and Cash-in-Drawer Read Report Daily PLU Read or Reset Report Daily or PeriodicIndividual PLU Read Report Daily or Periodic Zone PLU Read or Reset Report Daily or Periodic All PLU Read or Reset Report Daily or PeriodicInactive PLU Read Report Daily or Periodic PLU Stock Read Report Daily Customer File Read or Reset Report Daily All Customer File Read or Reset Report Daily PLU Group Read or Reset Report Daily or PeriodicZone Customer File Read or Reset Report Daily Inactive Customer File Read Report Daily X25 Xdaypart Day Part Read or Reset Report DailyX30 Xctwindi Combo Sales Total Read or Reset Report Daily Combo Sales Read or Reset Report DailyCombo Sales Detail Read or Reset Report Daily Individual Combo Sale Read Report Daily Hourly Range Combo Sales Read or Reset Report DailyX43 Xcomboindi X44 Xcomboperi 1000TM Cashier X47 XemployeeClock Clock OUT All Electronic Journal Read or Reset Report Daily Electronic Journal Read or Reset Report DailyElectronic Journal Consecutive No./Date Read Report Daily Electronic Journal All Guest Check Read Report Daily Data regarding the employee clock-in/clock-out is printed GT ReportsElectronic Journal Transmission History Read Report Daily Data of the transmission history is printed Program items that require the REG Mode Keyboard Sheet Before you enter the SET ModeProgram items that require the SET Mode Keyboard Sheet Programming Operations Character Code Entry Method Character EntriesCharacter Code Table Column Code Row 407 # 502 # 415 # 505 # 500 # Direct Character Entry MethodAll Double-sized Declaration Condition Required for Programming Operations Description of each Navigation Key How to Access a Program Item through the Operator Display 15.30 Mode Lock SET How to Access a Program Item through the KeyboardLine No Journal Print Mode Lock SET Enter 1, depressCashier Programming Submode Programming For Address 3 Tip Rate For Address 2 Cashier StatusCashier Status # Tip Rate # NS 1 ST Jones ST ST 5 # 3 ST 3 # AT/TL Journal Print JonesDeletion Item Corr Cashier Code NS DP# Department Table Programming Submode Address No Description of Programming Contents Programming Operations Address No Description of Programming Contents Programming Operations DP# 1 ST 0311 # VegetableST Vegetable ST ST 100 # AT/TL Programming or Changing PLU Table Programming Submode PLU Table Programming Contents Net to S.I ? Yes Vacant Stock Process Non-stock Address No Description of Programming Contents Programming Operations #02 Cheese Burger Cheese Burger Item Corr 120001 PLU AT/TL Item Corr PLU Code PLUItem Corr ALL Void AT/TL PLU Programmed Data Copying Hour Minute Time Setting or Adjustment SubmodeBIG Cheeseburger Day-of-Week Code Month Year Date Setting or Adjustment Submode After Hourly Range Reset Hourly Range Setting SubmodeCombo Sale Hourly Range Reset NS 1 ST Amount Limit Setting for Function Keys SubmodeST 45 # AT/TL ST 10000 # AT/TL Minor Group Name Programming Submode ST 2000 # 2 ST 5 # AT/TLMinor Group Code ST Character Entries ST ST Greenstuff ST AT/TL Major Group Code ST Character Entries ST Major Group Name Programming SubmodeST Other ST AT/TL P14 Major Shearer Mode Lock SET Enter 15, depressAddress 2 Limit Amount $500.00 Address 3 Price Level P15 Customer Combination Report Table Programming Submode Report Code Table Report Name Mode for outputTable No. ST Report Code # Combi Report ST 3 # 4 # 47 # ST AT/TL Journal Print PLU Code PLU Adding Quantity Stock PLU Stock Loading or Changing SubmodeSubtracting PLU Void 150 Stock AT/TL Tare Table No. ST Tare Weight # Tare Table and General Unit Weight Setting SubmodeGeneral Unit Weight Code 10 ST P27 PLU KEY PLU Preset-code Key/Display Key Setting Submode 181 182 183 184 185 PLU Group Code ST Character Entries ST PLU Group Name Programming SubmodeST Beer ST AT/TL P29 PLU Group Programmable P30 RKP Message Message Line No. ST Character Entries Display Message Programming SubmodeST WE Space Serve Space the Space CHO ST 1 ST Limit Amount # AT/TL Amount Limit Setting for the Disc Key SubmodeST 500 # AT/TL Limit Table Disc Set Menu Table No. NS Set Menu Table Programming SubmodeST Sub Menu PLU Code PLU # AT/TL ST Enterable Qty of Sub Menu PLUs # Item Corr Set Menu Table No. NS AT/TL Character Entries ST Combo Table No. NS Same combo sale table Combo Sale Table Programming ContentsCombo a After Combo Sale Reset Mode Lock SET Enter 43, depressNS 1 ST Combo a ST 2 ST 2 # 3 ST 100 # 4 ST 2 # 5 ST 200 # Item Corr Combo Table No. NS AT/TL Line No. ST Guest Check Commercial Message Programming SubmodeP45 Invo CM MSG #01 1000 # 1400 # 1800 # 2200 # AT/TL Hour Minute # AT/TLP46 DAY Part Do not set the same cashier code for multiple employees Employee Table Setting SubmodeSubmode Job Code/Working Hours Setting Submode Mode Lock SET Enter 50, depressNS 1 ST Jones ST 2 ST 1 # 3 ST 010203 # AT/TL Journal Print Item Corr Employee Code NS AT/TL Job Status # Job Code Character Entries11 NS Time Unit for each Job Cook Tender Up Table Setting SubmodeNS 1 ST Cashier ST 2 ST 0 # 11 NS 1 ST # 2 ST 35 # P52 Tender UP Display Menu Table Setting Submode Item Corr Display Menu No. NS AT/TL NS 1 ST 100 PLU 105 PLU 110 PLU 115 PLU # AT/TLP53 Menu Table PLU Code PLU Menu 1 to Price Level ST New Preset PricePLU 1 ST 500 # 3 ST 280 # AT/TL P60 Price Destination of Output Terminal ID/Port No Printer Table Setting SubmodeDestination of Output Connection Status Port No Printer # To on Connection Printer Table Setting Contents P71 Printer + and %- Preset Rate Setting Preset Rate of SI Preset Rate Setting for Selective Itemizers SI1 and SI2SI1/TL or SI/TL ST1/TL Selective Itemizer Functions and Applications Key Operation in REG Mode Receipt/Journal PrintExample 1 With option SI Total Non-affects Sale Total SI1%RATE SI1 TL Foreign Currency Exchange Rate Calculation Foreign Currency Exchange Rate SettingExample 2 With option SI Special Discount Exchange Rate for Foreign Currency CUR Journal Print Store/Register No. SettingCUR RATE1 CUR1 Verification of Programmed Data Verification of Programmed DataAddresses to verify time, date, PLU stock are not provided 1 AT/TL How to verify a Programmed Data through the Keyboard0 AT/TL PLUPage S Level OPERATOR’S Guide Page Additional Function KEY and Registering Procedure Page System Configuration System ConfigurationBackup Master RS-485 Satellite Terminal Additional Function KEY and Registering Procedure Additional Function KEY and Registering ProcedureProcedure on a Master Terminal for RTR Declaration RTR Register-to-Register Declaration Key RTR Mode Lock SET, X, Z or MGR/RTR Declaration is on Depress RTR Procedure on a Master Terminal for RTR Declaration CancelPage S Level MANAGER’S Guide Page Operations Before IN-LINE Service Page Operations Before IN-LINE Service Operations Before IN-LINE ServiceTerminal Open Check 80 AT/TL Declaration on Terminal DesignationSelect T/M Design Register No. # Select 81 T/M CHK Terminal Condition Check81 AT/TL Master Terminal Receipt Print 82 AT/TL Printer Condition Check In-line Report Command Executions Read and Reset ReportsRead and Reset Reports Terminal Reports Conditions required on terminals for In-line Report takings Operation Flow of IN-LINE Read or Reset ReportsLock Positions Required To be on next 13 # → 0 AT/TL → PLU Code PLU → ST→ PLU Code PLU → AT/TL 15 # File Code X AT/TL Employee CLOCK-IN/CLOCK-OUT Reports 43 # → Combo Code # ST → AT/TL Process Reports and Base Report Data In-line Report Print FormatIN-LINE Report Type Read Report Collection Indication Reset Report Collection Indication Consolidated report Data Read Reprint Operations after In-line report TakingEnforced Clear of Hold Condition on Individual Terminals 90 AT/TL Programming JOB List Programming Operations Common with Standalone ECR Level Programming Operations Added for In-line Terminals Terminal Connection Table Setting Submode ST 3001 # ST 3002 # Through the Keyboard In-line ID No. ST Register No. #69 X → 0 AT/TL Connect REG Mode Lock SET for other terminals Terminal ID Setting SubmodeSelect 77 Inline ID Through the Keyboard Terminal ID No. AT/TL 177 DLL Down-Line-Loading Operations DLL Job List Master Terminal Receipt Print Format of DLL OperationsSatellite Terminal Journal PLU Maintenance PLU MaintenancePLU Table Addition/Change/Deletion with DLL Submode All the terminals Anytime outside a sale Address Nos # PLU Code Unit Weight Table # 18 STDepartment Code # Price Max digits Programming, or report taking operations PLU Price Change with DLL SubmodeAny time outside a sale for Master or Satellite Inquiry Inquiry Backup Function Backup FunctionOnly When the Backup Master is Connected Procedure Changing Program Data DLL from the PC Backup data Response Data Capture Funciton Data Capture Function Master and Backup Master Alternation Master and Backup Master Alternation Cause of Error Transmission ErrorError Display Transmission Error AT/TL Performs re-sending to the other station Error Canceling Process Cancel Other Operations Relating to IN-LINE ServiceSuspending RetryPage Page TEC