TROUBLESHOOTING

User's Manual

Markings appear on

They might have come from contact with the

the LCD.

keyboard, Touch Pad. Try wiping the LCD gently

 

with a clean dry cloth. If markings remain, use

 

LCD cleaner. Be sure to let the LCD dry before

 

closing it.

 

 

Problemsabove

Refer to your software’s documentation to

remainunresolved

determine if the software is causing the

or other problems

difficulty.

occur

 

 

Contact your dealer if the problems continue.

Hard disk drive

Problem

Procedure

Computer does not

Check if a diskette is in the diskette drive or a

boot from hard disk

CD-ROM is in the optical media drive. Remove

drive

any diskette and/or CD-ROM and check Boot

 

priority. Refer to Chapter 7, Boot Priority.

 

 

 

There may be a problem with your operating

 

system files. Refer to your OS documentation.

 

 

Slowperformance

Your files may be fragmented. Run SCANDISK

 

and defragmenter to check the condition of your

 

files and disk. Refer to your OS documentation or

 

online HELP for information on running

 

SCANDISK and the defragmenter.

 

 

 

As a last resort, reformat the hard disk. Then,

 

reload the operating system and other files.

 

If problems persist, contact your dealer.

9-8

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Toshiba Satellite 2450 user manual Hard disk drive