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Chapter 9 Troubleshooting
Problem solving process................................................................... 9-1
Preliminary checklist ..........................................................................9-1
Analyzing the problem........................................................................ 9-2
Hardware and system checklist........................................................ 9-3
System start-up.................................................................................. 9-3
Self test.............................................................................................. 9-4
Power. ................................................................................................ 9-4
Password ...........................................................................................9-7
Keyboard............................................................................................ 9-7
LCD panel .......................................................................................... 9-7
Hard disk drive.................................................................................... 9-8
DVD-ROM drive .................................................................................. 9-9
CD-RW/DVD-ROM drive ................................................................... 9-10
DVD-R/-RW drive.............................................................................. 9-12
DVD Multi drive................................................................................. 9-13
Diskette drive.................................................................................... 9-15
SD card............................................................................................ 9-15
PC card............................................................................................ 9-16
Infrared port ...................................................................................... 9-16
Pointing device ................................................................................. 9-17
USB ................................................................................................. 9-19
Memory expansion ........................................................................... 9-19
Sound system.................................................................................. 9-20
Monitor............................................................................................. 9-20
i.LINK (IEEE1394) ............................................................................ 9-21
Modem ............................................................................................. 9-21
LAN.................................................................................................. 9-23
Wireless LAN ...................................................................................9-23
Bluetooth.......................................................................................... 9-24
Real Time Clock ............................................................................... 9-24
TOSHIBA support............................................................................. 9-25
Before you call ................................................................................. 9-25
Where to write.................................................................................. 9-25