Account Code, All-Call Paging | Vertical Communications 8012S

iPrimo Speakerphone Station User’s Guide

APPENDIX C - GLOSSARY

A

Account Code

A group of numbers, up to 16 digits in length, entered by station users during incoming or outgoing calls; the system uses account codes to identify the calls by category, or special grouping, for call accounting purposes.

All-Call Paging

Paging through the intercoms of all stations in the system.

Assist Button

A button that you can program that will let you send a message requesting assistance to the LCD of another telephone.

Attendant

Also known as the operator; typically, the first person to answer incoming calls and responsible for directing calls to the proper person or department.

Automatic Callback

System will ring a calling telephone when a busy called telephone becomes idle.

Automatic Dialing (or Autodialing)

Using programmable buttons to store numbers for one- or two- button dialing.

Automatic Redialing

Turning on a program that automatically redials the last number dialed once a minute for 10 minutes.

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Vertical Communications 8012S manual Account Code, All-Call Paging, Assist Button, Attendant, Automatic Callback

Contents

Station User’s Guide IPrimo SpeakerphonePage IPrimo Speakerphone Station User’s Guide Introduction About this Book System to System Network Index This page intentionally left blank Table of Contents Making Calls Nonverbal Messaging Headset Jack Welcome Getting Started Positioning Your Speakerphone Setting Up Your Speakerphone Adjusting the Pedestal To Adjust the Pedestal Setting Display Contrast Using Your Speakerphone To Select One Of The Ring Tones, Proceed As Follows Setting a Personal Ringing Tone Setting Volume Levels To Set The Ringer Loudness LevelTo Set The Speaker And Handset Loudness Levels When You Hear Intercom Ringing Two Short Bursts When You Hear Outside Ringing Long BurstsAnswering and Making Calls To Dial An Outside Number Manually Understanding the Basic Functions Hold Button Hold Your Speakerphone’s ButtonsInteractive Buttons located below alphanumeric display Intercom Button Intercom Speaker Button Speaker Shift Button ShiftTap Button TAP Transfer/Conference Button TRNS/CONF 8900-IP Large Screen Display Speakerphone Volume Control Volume UP or Volume Down Next to a line button Your Speakerphone’s Display Lights Mute Button Next to a fixed feature or programmable feature buttonIntercom Button Hold Button Idle Display Understanding The Large Screen Display Answering Outside Calls Answering Calls Selecting Hold, Transfer, or Conference Using Call Handling Buttons Answering Intercom Calls When you hear an intercom tone followed by a caller’s voice Answering Night-Transferred Calls When you hear loud ringing anywhere in the systemHolding Calls If your telephone rings To place a call on hold To retrieve a held callTo place a call on exclusive hold, -PressHOLD twice Handling Hold Recalls To retrieve exclusive holdIf a held line is recalling, choose one of the following Using Directed Call Hold To place a call on directed station holdTo retrieve a held call at another station To scan your held calls and retrieve a specific one Selecting Specific Held Calls Group Call Pickup Call PickupDirected Call Pickup To answer a call that is ringing within your group To monitor another telephone Pickup for Monitored Stations Press Servicing a Monitored Station Receiving Sohva Announcements Handling AN Incoming SohvaTo respond to a Sohva verbally IPrimo Speakerphone Station User’s Guide To block unblock all voice-announced calls Voice Announce Blocking Incoming Sohva Sohva Responses Sohva Caller ID Automatic Number Identification Answering Calls Making Outside Calls Making Calls To dial an outside number using your prime line Making Intercom Calls To manually cause the other telephone to ring tone callingTo tone call automatically Automatic Dialing To voice announce manuallyTo voice announce automatically Redial LAST-DIALED Number RedialingTo speed dial a personal speed dial number To speed dial a system speed dial number Redial Programming Storing Numbers To store a number while you are on a call if availableTo redial the saved number When you hear five short tone bursts Camping On Busy Station, Automatic CallbackTo camp on at any busy station Clearing Camp-On To camp on at a station with a Do Not Disturb condition set To cancel the camp-on condition Advanced Camping On OptionsIdle STATION, Automatic Callback To activate call waiting when you hear a busy signal To cancel call waitingBusy STATION, Wait for AN Answer Call Waiting IPrimo Speakerphone Station User’s Guide Sending Subdued Off-Hook Voice Announcements Make a Sohva announcement using the Sohva button as follows To cancel line queuing or line group queuing Waiting for a Line QueuingTo Queue for a line group Establishing a Conference Conferencing Press TRNS/CONF Forwarding a Call Call ForwardingTo drop a party out of a conference call To forward your calls Select Call Forwarding To cancel call forwarding Diverting ALL Calls to Another StationTo identify the station to receive diverted calls Call Forward Outside System Cfos To divert calls to the designated stationTo activate Cfos with your LCD speakerphone Selecting Cfos Selecting Line 10 Deactivate Cfos To join an active Cfos call from the CFOS-enabled station Call Parking To park a call using a programmed Park buttonParking a Call Handling Park Recalls Call Transferring To re-park a park recall and restart the park timerScreened Call Transfers To answer a park recall IPrimo Speakerphone Station User’s Guide Unscreened Call Transfers To transfer an unscreened call to another system telephone HOT Transfer Other Call Transferring OptionsQuick Transfer To make a hot transfer to another telephone in the system To turn on a message from your telephone LCD Message Delivery Nonverbal Messaging Character Dialing Code Nonverbal Messaging Select MSG to leave a message Message Waiting Light and Messaging Receiving a Message To receive a message at an alerted station Response Message Delivery This page intentionally left blank To store an intercom number as a DSS number DSS Numbers Programming Choosing a Button Speed Dial Numbers Select Edit Selecting Line or Intercom Dialing a Speed Number To store a system feature access code Feature Access Codes To clear a feature button assignment IPrimo Speakerphone Station User’s Guide LCD Feature Buttons IPrimo Speakerphone Station User’s Guide Programming To create a feature access button Programming Feature Access Buttons To set a reminder alert at your telephone Reminder Alert Select Reminder Alert Respond to an Alert Select Response Message Response Message Button This page intentionally left blank To turn the music on Background Music If your system has line groups, access them as follows Line GroupsTo turn the music off To enable DND, proceed as follows To disable the DND conditionDo Not Disturb Condition Select Programming Select Do Not Disturb Initiating Auto Redial Automatic Redial Other Advanced Features To page a called party after receiving a ring-no answer Wireless Paging System Initiating a Tracking To page a called party without first calling them To retrieve a call that you parked using the paging option To enable or disable a pager unit at your stationIf you receive a parked call message on your pager unit Headset Jack Connectors on Bottom of Telephone To disable headset mode To enable headset mode Account Codes To enter account code on an incoming callTo enter account code on an outgoing call To use Dial By Name Dial By Name GHI Setting Current Volume Level Volume Control 100 Comdial October Muting Your Speakerphone To mute your stationTo speak to the distant party Button Functions Display Button Query Programmed Button DisplayBusy DSS/BLF Button Inquiry To button query your telephone To identify the station that occupies a busy line PagingTo identify the line that a busy station occupies To send a paging announcement To reply to a Meet-Me To view the call log Viewing The Call Log 106 Comdial October Appendix a Feature Access Codes Intercom + * + Intercom + *3 Intercom + #3 Intercom + **6 Appendix B Display Abbreviations Callbk DSS/BLF Light Pers Ring Take MSG 118 Comdial October All-Call Paging Account CodeAssist Button Attendant Automatic Station Relocation Automatic Route Selection ARSBlock Programming Button Query Call Pick-Up Class Of Service COS ProgrammingCall Transfer Caller ID Dial By Name Direct Inward System Access DisaDigital Voice Announcing DVA Direct Inward Station Dialing Disd or did DXP, DXP Plus, FXS and FXT HookswitchDynamic Line Button Tie Lines Intercom Industry Standard Telephone ISTKeypad Last Number Redialing Messaging Meet-Me AnswerMute Night Transfer Prime Line Pulse/Tone SwitchingPrivacy Programmable Buttons System Alarm Reporting Service ObservingSaved Number Redialing Screened Call Transfer TAP Flash/Recall System Speed DialToll Restriction Tone Call Zone Paging Voice Announce Blocking VAB 130 Comdial October Full-Duplex Speakerphone Guidelines Appendix D Speakerphone Characteristics 132 Comdial October Half-Duplex Speakerphone Guidelines 134 Comdial October Remote Appendix E Feature Networking Support ANI RNA Cfos Dnis 140 Comdial October Both None Local Station Node Contrast Only 142 Comdial October October Comdial 143 Slps Tafas VVP Index Index-2 Comdial Jun, ‘02 Jun ‘02 Comdial Index-3 Index-4 Comdial Jun, ‘02 Page GCA70-377.03 September