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Vertical Communications 8012S manual IPrimo Speakerphone Station User’s Guide

Models: 8012S

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iPrimo Speakerphone Station User’s Guide

•To respond to a SOHVA non verbally through Response Messaging,

1.Select Message.

2.Select one of the messages appearing in your LCD by select- ing the corresponding interactive button. (Message appears in the display of the telephone making the SOHVA).

3.Continue your current call with distant party. (SOHVA caller is automatically disconnected from your telephone).

•To respond to a SOHVA by blocking (see Voice Announce Blocking for more information),

—Select BLOCK when you hear the SOHVA tone. (SOHVA call is disconnected).

Note: A station that is currently active in speakerphone mode or has Voice Announce Block set CAN NOT receive a SOHVA.

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Vertical Communications 8012S manual IPrimo Speakerphone Station User’s Guide

Contents

Station User’s Guide IPrimo SpeakerphonePage IPrimo Speakerphone Station User’s Guide Introduction About this BookSystem to System Network IndexThis page intentionally left blank Table of Contents Making Calls Nonverbal Messaging Headset Jack Welcome Getting StartedPositioning Your Speakerphone Setting Up Your SpeakerphoneAdjusting the Pedestal To Adjust the PedestalSetting Display Contrast Using Your SpeakerphoneTo Select One Of The Ring Tones, Proceed As Follows Setting a Personal Ringing ToneTo Set The Ringer Loudness Level Setting Volume LevelsTo Set The Speaker And Handset Loudness Levels When You Hear Intercom Ringing Two Short Bursts When You Hear Outside Ringing Long BurstsAnswering and Making Calls To Dial An Outside Number ManuallyUnderstanding the Basic Functions Hold Button Hold Your Speakerphone’s ButtonsInteractive Buttons located below alphanumeric display Intercom Button IntercomSpeaker Button Speaker Shift Button ShiftTap Button TAP Transfer/Conference Button TRNS/CONF8900-IP Large Screen Display Speakerphone Volume Control Volume UP or Volume DownNext to a line button Your Speakerphone’s Display LightsMute Button Next to a fixed feature or programmable feature buttonIntercom Button Hold ButtonIdle Display Understanding The Large Screen DisplayAnswering Outside Calls Answering CallsSelecting Hold, Transfer, or Conference Using Call Handling ButtonsAnswering Intercom Calls When you hear an intercom tone followed by a caller’s voiceAnswering Night-Transferred Calls When you hear loud ringing anywhere in the systemHolding Calls If your telephone ringsTo retrieve a held call To place a call on holdTo place a call on exclusive hold, -PressHOLD twice To retrieve exclusive hold Handling Hold RecallsIf a held line is recalling, choose one of the following To place a call on directed station hold Using Directed Call HoldTo retrieve a held call at another station To scan your held calls and retrieve a specific one Selecting Specific Held CallsGroup Call Pickup Call PickupDirected Call Pickup To answer a call that is ringing within your groupTo monitor another telephone Pickup for Monitored StationsPress Servicing a Monitored StationHandling AN Incoming Sohva Receiving Sohva AnnouncementsTo respond to a Sohva verbally IPrimo Speakerphone Station User’s Guide To block unblock all voice-announced calls Voice Announce BlockingIncoming Sohva Sohva Responses Sohva Caller ID Automatic Number IdentificationAnswering Calls Making Outside Calls Making CallsTo dial an outside number using your prime line To manually cause the other telephone to ring tone calling Making Intercom CallsTo tone call automatically To voice announce manually Automatic DialingTo voice announce automatically Redial LAST-DIALED Number RedialingTo speed dial a personal speed dial number To speed dial a system speed dial numberTo store a number while you are on a call if available Redial Programming Storing NumbersTo redial the saved number Camping On Busy Station, Automatic Callback When you hear five short tone burstsTo camp on at any busy station Clearing Camp-On To camp on at a station with a Do Not Disturb condition setAdvanced Camping On Options To cancel the camp-on conditionIdle STATION, Automatic Callback To cancel call waiting To activate call waiting when you hear a busy signalBusy STATION, Wait for AN Answer Call Waiting IPrimo Speakerphone Station User’s Guide Sending Subdued Off-Hook Voice Announcements Make a Sohva announcement using the Sohva button as followsWaiting for a Line Queuing To cancel line queuing or line group queuingTo Queue for a line group Establishing a Conference ConferencingPress TRNS/CONF Forwarding a Call Call ForwardingTo drop a party out of a conference call To forward your callsSelect Call Forwarding Diverting ALL Calls to Another Station To cancel call forwardingTo identify the station to receive diverted calls To divert calls to the designated station Call Forward Outside System CfosTo activate Cfos with your LCD speakerphone Selecting Cfos Selecting Line 10 Deactivate Cfos To join an active Cfos call from the CFOS-enabled stationCall Parking To park a call using a programmed Park buttonParking a Call Handling Park RecallsCall Transferring To re-park a park recall and restart the park timerScreened Call Transfers To answer a park recallIPrimo Speakerphone Station User’s Guide Unscreened Call Transfers To transfer an unscreened call to another system telephone HOT Transfer Other Call Transferring OptionsQuick Transfer To make a hot transfer to another telephone in the systemTo turn on a message from your telephone LCD Message DeliveryNonverbal Messaging Character Dialing Code Nonverbal Messaging Select MSG to leave a message Message Waiting Light and MessagingReceiving a Message To receive a message at an alerted stationResponse Message Delivery This page intentionally left blank To store an intercom number as a DSS number DSS NumbersProgramming Choosing a Button Speed Dial NumbersSelect Edit Selecting Line or Intercom Dialing a Speed Number To store a system feature access code Feature Access CodesTo clear a feature button assignment IPrimo Speakerphone Station User’s Guide LCD Feature Buttons IPrimo Speakerphone Station User’s Guide Programming To create a feature access button Programming Feature Access ButtonsTo set a reminder alert at your telephone Reminder AlertSelect Reminder Alert Respond to an Alert Select Response Message Response Message ButtonThis page intentionally left blank To turn the music on Background MusicLine Groups If your system has line groups, access them as followsTo turn the music off To disable the DND condition To enable DND, proceed as followsDo Not Disturb Condition Select Programming Select Do Not Disturb Initiating Auto Redial Automatic RedialOther Advanced Features To page a called party after receiving a ring-no answer Wireless Paging SystemInitiating a Tracking To page a called party without first calling themTo enable or disable a pager unit at your station To retrieve a call that you parked using the paging optionIf you receive a parked call message on your pager unit Headset Jack Connectors on Bottom of TelephoneTo disable headset mode To enable headset modeTo enter account code on an incoming call Account CodesTo enter account code on an outgoing call To use Dial By Name Dial By NameGHI Setting Current Volume Level Volume Control100 Comdial October To mute your station Muting Your SpeakerphoneTo speak to the distant party Button Functions Display Button Query Programmed Button DisplayBusy DSS/BLF Button Inquiry To button query your telephoneTo identify the station that occupies a busy line PagingTo identify the line that a busy station occupies To send a paging announcementTo reply to a Meet-Me To view the call log Viewing The Call Log106 Comdial October Appendix a Feature Access Codes Intercom + * + Intercom + *3 Intercom + #3 Intercom + **6 Appendix B Display Abbreviations Callbk DSS/BLF Light Pers Ring Take MSG 118 Comdial October All-Call Paging Account CodeAssist Button AttendantAutomatic Station Relocation Automatic Route Selection ARSBlock Programming Button QueryCall Pick-Up Class Of Service COS ProgrammingCall Transfer Caller IDDial By Name Direct Inward System Access DisaDigital Voice Announcing DVA Direct Inward Station Dialing Disd or didDXP, DXP Plus, FXS and FXT HookswitchDynamic Line Button Tie LinesIntercom Industry Standard Telephone ISTKeypad Last Number RedialingMessaging Meet-Me AnswerMute Night TransferPrime Line Pulse/Tone SwitchingPrivacy Programmable ButtonsSystem Alarm Reporting Service ObservingSaved Number Redialing Screened Call TransferTAP Flash/Recall System Speed DialToll Restriction Tone CallZone Paging Voice Announce Blocking VAB130 Comdial October Full-Duplex Speakerphone Guidelines Appendix D Speakerphone Characteristics132 Comdial October Half-Duplex Speakerphone Guidelines 134 Comdial October Remote Appendix E Feature Networking SupportANI RNA Cfos Dnis 140 Comdial October Both None Local Station Node Contrast Only 142 Comdial October October Comdial 143 Slps Tafas VVP Index Index-2 Comdial Jun, ‘02 Jun ‘02 Comdial Index-3 Index-4 Comdial Jun, ‘02 Page GCA70-377.03 September