Vertical Communications 8012S manual

iPrimo Speakerphone Station User’s Guide

•To screen and transfer a call to another telephone in the system,

1.Answer the call.

2.Press the TRNS/CONF button or select Transfer (call is auto- matically placed on hold).

3.Dial the extension number of the telephone to receive the transfer, or press the DSS/BLF button for that extension.

4.Announce the call when the intercom party answers.

5.Press SPEAKER to disconnect (if in speakerphone mode), or hang up.

Wednesday 19	11:52 am
Hold	Group Listen
Transfer	Record
Conference
J Doe Ext 1234

The intercom party then has the call (if he or she answered the screened transfer with the handset). If you announce the transfer over the speaker, the intercom party’s telephone will ring with the transferred call after you hang up.

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Vertical Communications 8012S manual IPrimo Speakerphone Station User’s Guide

Contents

Station User’s Guide IPrimo SpeakerphonePage IPrimo Speakerphone Station User’s Guide Introduction About this Book System to System Network Index This page intentionally left blank Table of Contents Making Calls Nonverbal Messaging Headset Jack Welcome Getting Started Positioning Your Speakerphone Setting Up Your Speakerphone Adjusting the Pedestal To Adjust the Pedestal Setting Display Contrast Using Your Speakerphone To Select One Of The Ring Tones, Proceed As Follows Setting a Personal Ringing Tone To Set The Speaker And Handset Loudness Levels Setting Volume LevelsTo Set The Ringer Loudness Level When You Hear Intercom Ringing Two Short Bursts When You Hear Outside Ringing Long BurstsAnswering and Making Calls To Dial An Outside Number Manually Understanding the Basic Functions Hold Button Hold Your Speakerphone’s ButtonsInteractive Buttons located below alphanumeric display Intercom Button Intercom Speaker Button Speaker Shift Button ShiftTap Button TAP Transfer/Conference Button TRNS/CONF 8900-IP Large Screen Display Speakerphone Volume Control Volume UP or Volume Down Next to a line button Your Speakerphone’s Display Lights Mute Button Next to a fixed feature or programmable feature buttonIntercom Button Hold Button Idle Display Understanding The Large Screen Display Answering Outside Calls Answering Calls Selecting Hold, Transfer, or Conference Using Call Handling Buttons Answering Intercom Calls When you hear an intercom tone followed by a caller’s voice Answering Night-Transferred Calls When you hear loud ringing anywhere in the systemHolding Calls If your telephone rings To place a call on exclusive hold, -PressHOLD twice To place a call on holdTo retrieve a held call If a held line is recalling, choose one of the following Handling Hold RecallsTo retrieve exclusive hold To retrieve a held call at another station Using Directed Call HoldTo place a call on directed station hold To scan your held calls and retrieve a specific one Selecting Specific Held Calls Group Call Pickup Call PickupDirected Call Pickup To answer a call that is ringing within your group To monitor another telephone Pickup for Monitored Stations Press Servicing a Monitored Station To respond to a Sohva verbally Receiving Sohva AnnouncementsHandling AN Incoming Sohva IPrimo Speakerphone Station User’s Guide To block unblock all voice-announced calls Voice Announce Blocking Incoming Sohva Sohva Responses Sohva Caller ID Automatic Number Identification Answering Calls Making Outside Calls Making Calls To dial an outside number using your prime line To tone call automatically Making Intercom CallsTo manually cause the other telephone to ring tone calling To voice announce automatically Automatic DialingTo voice announce manually Redial LAST-DIALED Number RedialingTo speed dial a personal speed dial number To speed dial a system speed dial number To redial the saved number Redial Programming Storing NumbersTo store a number while you are on a call if available To camp on at any busy station When you hear five short tone burstsCamping On Busy Station, Automatic Callback Clearing Camp-On To camp on at a station with a Do Not Disturb condition set Idle STATION, Automatic Callback To cancel the camp-on conditionAdvanced Camping On Options Busy STATION, Wait for AN Answer Call Waiting To activate call waiting when you hear a busy signalTo cancel call waiting IPrimo Speakerphone Station User’s Guide Sending Subdued Off-Hook Voice Announcements Make a Sohva announcement using the Sohva button as follows To Queue for a line group To cancel line queuing or line group queuingWaiting for a Line Queuing Establishing a Conference Conferencing Press TRNS/CONF Forwarding a Call Call ForwardingTo drop a party out of a conference call To forward your calls Select Call Forwarding To identify the station to receive diverted calls To cancel call forwardingDiverting ALL Calls to Another Station To activate Cfos with your LCD speakerphone Call Forward Outside System CfosTo divert calls to the designated station Selecting Cfos Selecting Line 10 Deactivate Cfos To join an active Cfos call from the CFOS-enabled station Call Parking To park a call using a programmed Park buttonParking a Call Handling Park Recalls Call Transferring To re-park a park recall and restart the park timerScreened Call Transfers To answer a park recall IPrimo Speakerphone Station User’s Guide Unscreened Call Transfers To transfer an unscreened call to another system telephone HOT Transfer Other Call Transferring OptionsQuick Transfer To make a hot transfer to another telephone in the system To turn on a message from your telephone LCD Message Delivery Nonverbal Messaging Character Dialing Code Nonverbal Messaging Select MSG to leave a message Message Waiting Light and Messaging Receiving a Message To receive a message at an alerted station Response Message Delivery This page intentionally left blank To store an intercom number as a DSS number DSS Numbers Programming Choosing a Button Speed Dial Numbers Select Edit Selecting Line or Intercom Dialing a Speed Number To store a system feature access code Feature Access Codes To clear a feature button assignment IPrimo Speakerphone Station User’s Guide LCD Feature Buttons IPrimo Speakerphone Station User’s Guide Programming To create a feature access button Programming Feature Access Buttons To set a reminder alert at your telephone Reminder Alert Select Reminder Alert Respond to an Alert Select Response Message Response Message Button This page intentionally left blank To turn the music on Background Music To turn the music off If your system has line groups, access them as followsLine Groups Do Not Disturb Condition To enable DND, proceed as followsTo disable the DND condition Select Programming Select Do Not Disturb Initiating Auto Redial Automatic Redial Other Advanced Features To page a called party after receiving a ring-no answer Wireless Paging System Initiating a Tracking To page a called party without first calling them If you receive a parked call message on your pager unit To retrieve a call that you parked using the paging optionTo enable or disable a pager unit at your station Headset Jack Connectors on Bottom of Telephone To disable headset mode To enable headset mode To enter account code on an outgoing call Account CodesTo enter account code on an incoming call To use Dial By Name Dial By Name GHI Setting Current Volume Level Volume Control 100 Comdial October To speak to the distant party Muting Your SpeakerphoneTo mute your station Button Functions Display Button Query Programmed Button DisplayBusy DSS/BLF Button Inquiry To button query your telephone To identify the station that occupies a busy line PagingTo identify the line that a busy station occupies To send a paging announcement To reply to a Meet-Me To view the call log Viewing The Call Log 106 Comdial October Appendix a Feature Access Codes Intercom + * + Intercom + *3 Intercom + #3 Intercom + **6 Appendix B Display Abbreviations Callbk DSS/BLF Light Pers Ring Take MSG 118 Comdial October All-Call Paging Account CodeAssist Button Attendant Automatic Station Relocation Automatic Route Selection ARSBlock Programming Button Query Call Pick-Up Class Of Service COS ProgrammingCall Transfer Caller ID Dial By Name Direct Inward System Access DisaDigital Voice Announcing DVA Direct Inward Station Dialing Disd or did DXP, DXP Plus, FXS and FXT HookswitchDynamic Line Button Tie Lines Intercom Industry Standard Telephone ISTKeypad Last Number Redialing Messaging Meet-Me AnswerMute Night Transfer Prime Line Pulse/Tone SwitchingPrivacy Programmable Buttons System Alarm Reporting Service ObservingSaved Number Redialing Screened Call Transfer TAP Flash/Recall System Speed DialToll Restriction Tone Call Zone Paging Voice Announce Blocking VAB 130 Comdial October Full-Duplex Speakerphone Guidelines Appendix D Speakerphone Characteristics 132 Comdial October Half-Duplex Speakerphone Guidelines 134 Comdial October Remote Appendix E Feature Networking Support ANI RNA Cfos Dnis 140 Comdial October Both None Local Station Node Contrast Only 142 Comdial October October Comdial 143 Slps Tafas VVP Index Index-2 Comdial Jun, ‘02 Jun ‘02 Comdial Index-3 Index-4 Comdial Jun, ‘02 Page GCA70-377.03 September