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Vertical Communications 8012S manual Busy STATION, Wait for AN Answer Call Waiting

Models: 8012S

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Making Calls

3.6.2BUSY STATION, WAIT FOR AN ANSWER (CALL WAITING)

If the telephone you have called is busy, you can send a call-waiting tone to the telephone and wait on the line for an answer (you must be using the handset for this feature to work).

•To activate call waiting when you hear a busy signal,

1.Dial *6 (called party hears tone).

2.Wait on line for reply.

3.Called party can place the current call on hold or disconnect from the call to answer your call-waiting tone, or choose to ignore your call-waiting tone and continue current conversa- tion.

•To cancel call waiting,

1.Press INTERCOM and dial #6.

2.Hang up or press SPEAKER to end.

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Comdial

October, 02

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Vertical Communications 8012S manual Busy STATION, Wait for AN Answer Call Waiting, To cancel call waiting

Contents

IPrimo Speakerphone Station User’s GuidePage IPrimo Speakerphone Station User’s Guide About this Book IntroductionIndex System to System NetworkThis page intentionally left blank Table of Contents Making Calls Nonverbal Messaging Headset Jack Getting Started WelcomeSetting Up Your Speakerphone Positioning Your SpeakerphoneTo Adjust the Pedestal Adjusting the PedestalUsing Your Speakerphone Setting Display ContrastSetting a Personal Ringing Tone To Select One Of The Ring Tones, Proceed As FollowsTo Set The Speaker And Handset Loudness Levels Setting Volume LevelsTo Set The Ringer Loudness Level Answering and Making Calls When You Hear Outside Ringing Long BurstsWhen You Hear Intercom Ringing Two Short Bursts To Dial An Outside Number ManuallyUnderstanding the Basic Functions Interactive Buttons located below alphanumeric display Your Speakerphone’s ButtonsHold Button Hold Intercom Button IntercomTap Button TAP Shift Button ShiftSpeaker Button Speaker Transfer/Conference Button TRNS/CONFVolume Control Volume UP or Volume Down 8900-IP Large Screen Display SpeakerphoneYour Speakerphone’s Display Lights Next to a line buttonIntercom Button Next to a fixed feature or programmable feature buttonMute Button Hold ButtonUnderstanding The Large Screen Display Idle DisplayAnswering Calls Answering Outside CallsUsing Call Handling Buttons Selecting Hold, Transfer, or ConferenceWhen you hear an intercom tone followed by a caller’s voice Answering Intercom CallsHolding Calls When you hear loud ringing anywhere in the systemAnswering Night-Transferred Calls If your telephone ringsTo place a call on exclusive hold, -PressHOLD twice To place a call on holdTo retrieve a held call If a held line is recalling, choose one of the following Handling Hold RecallsTo retrieve exclusive hold To retrieve a held call at another station Using Directed Call HoldTo place a call on directed station hold Selecting Specific Held Calls To scan your held calls and retrieve a specific oneDirected Call Pickup Call PickupGroup Call Pickup To answer a call that is ringing within your groupPickup for Monitored Stations To monitor another telephoneServicing a Monitored Station PressTo respond to a Sohva verbally Receiving Sohva AnnouncementsHandling AN Incoming Sohva IPrimo Speakerphone Station User’s Guide Voice Announce Blocking To block unblock all voice-announced callsCaller ID Automatic Number Identification Incoming Sohva Sohva Responses SohvaAnswering Calls Making Calls Making Outside CallsTo dial an outside number using your prime line To tone call automatically Making Intercom CallsTo manually cause the other telephone to ring tone calling To voice announce automatically Automatic DialingTo voice announce manually To speed dial a personal speed dial number RedialingRedial LAST-DIALED Number To speed dial a system speed dial numberTo redial the saved number Redial Programming Storing NumbersTo store a number while you are on a call if available To camp on at any busy station When you hear five short tone burstsCamping On Busy Station, Automatic Callback To camp on at a station with a Do Not Disturb condition set Clearing Camp-OnIdle STATION, Automatic Callback To cancel the camp-on conditionAdvanced Camping On Options Busy STATION, Wait for AN Answer Call Waiting To activate call waiting when you hear a busy signalTo cancel call waiting IPrimo Speakerphone Station User’s Guide Make a Sohva announcement using the Sohva button as follows Sending Subdued Off-Hook Voice AnnouncementsTo Queue for a line group To cancel line queuing or line group queuingWaiting for a Line Queuing Conferencing Establishing a ConferencePress TRNS/CONF To drop a party out of a conference call Call ForwardingForwarding a Call To forward your callsSelect Call Forwarding To identify the station to receive diverted calls To cancel call forwardingDiverting ALL Calls to Another Station To activate Cfos with your LCD speakerphone Call Forward Outside System CfosTo divert calls to the designated station Selecting Cfos Selecting Line To join an active Cfos call from the CFOS-enabled station 10 Deactivate CfosParking a Call To park a call using a programmed Park buttonCall Parking Handling Park RecallsScreened Call Transfers To re-park a park recall and restart the park timerCall Transferring To answer a park recallIPrimo Speakerphone Station User’s Guide Unscreened Call Transfers To transfer an unscreened call to another system telephone Quick Transfer Other Call Transferring OptionsHOT Transfer To make a hot transfer to another telephone in the systemLCD Message Delivery To turn on a message from your telephoneNonverbal Messaging Character Dialing Code Nonverbal Messaging Message Waiting Light and Messaging Select MSG to leave a messageTo receive a message at an alerted station Receiving a MessageResponse Message Delivery This page intentionally left blank DSS Numbers To store an intercom number as a DSS numberProgramming Speed Dial Numbers Choosing a ButtonSelect Edit Selecting Line or Intercom Dialing a Speed Number Feature Access Codes To store a system feature access codeTo clear a feature button assignment IPrimo Speakerphone Station User’s Guide LCD Feature Buttons IPrimo Speakerphone Station User’s Guide Programming Programming Feature Access Buttons To create a feature access buttonReminder Alert To set a reminder alert at your telephoneSelect Reminder Alert Respond to an Alert Response Message Button Select Response MessageThis page intentionally left blank Background Music To turn the music onTo turn the music off If your system has line groups, access them as followsLine Groups Do Not Disturb Condition To enable DND, proceed as followsTo disable the DND condition Select Programming Select Do Not Disturb Automatic Redial Initiating Auto RedialOther Advanced Features Wireless Paging System To page a called party after receiving a ring-no answerTo page a called party without first calling them Initiating a TrackingIf you receive a parked call message on your pager unit To retrieve a call that you parked using the paging optionTo enable or disable a pager unit at your station Connectors on Bottom of Telephone Headset JackTo enable headset mode To disable headset modeTo enter account code on an outgoing call Account CodesTo enter account code on an incoming call Dial By Name To use Dial By NameGHI Volume Control Setting Current Volume Level100 Comdial October To speak to the distant party Muting Your SpeakerphoneTo mute your station Busy DSS/BLF Button Inquiry Programmed Button DisplayButton Functions Display Button Query To button query your telephoneTo identify the line that a busy station occupies PagingTo identify the station that occupies a busy line To send a paging announcementTo reply to a Meet-Me Viewing The Call Log To view the call log106 Comdial October Appendix a Feature Access Codes Intercom + * + Intercom + *3 Intercom + #3 Intercom + **6 Appendix B Display Abbreviations Callbk DSS/BLF Light Pers Ring Take MSG 118 Comdial October Assist Button Account CodeAll-Call Paging AttendantBlock Programming Automatic Route Selection ARSAutomatic Station Relocation Button QueryCall Transfer Class Of Service COS ProgrammingCall Pick-Up Caller IDDigital Voice Announcing DVA Direct Inward System Access DisaDial By Name Direct Inward Station Dialing Disd or didDynamic Line Button HookswitchDXP, DXP Plus, FXS and FXT Tie LinesKeypad Industry Standard Telephone ISTIntercom Last Number RedialingMute Meet-Me AnswerMessaging Night TransferPrivacy Pulse/Tone SwitchingPrime Line Programmable ButtonsSaved Number Redialing Service ObservingSystem Alarm Reporting Screened Call TransferToll Restriction System Speed DialTAP Flash/Recall Tone CallVoice Announce Blocking VAB Zone Paging130 Comdial October Appendix D Speakerphone Characteristics Full-Duplex Speakerphone Guidelines132 Comdial October Half-Duplex Speakerphone Guidelines 134 Comdial October Appendix E Feature Networking Support RemoteANI RNA Cfos Dnis 140 Comdial October Both None Local Station Node Contrast Only 142 Comdial October October Comdial 143 Slps Tafas VVP Index Index-2 Comdial Jun, ‘02 Jun ‘02 Comdial Index-3 Index-4 Comdial Jun, ‘02 Page GCA70-377.03 September