Vertical Communications 8012S manual Other Call Transferring Options, HOT Transfer, Quick Transfer

Advanced Call Handling

4.6 Other Call Transferring Options

4.6.1 HOT TRANSFER

A hot transfer is a type of screened transfer. This feature is useful for transferring calls to people who need to work in a hands free mode. Once you announce the call and the system completes the transfer, the person receiving the transfer can simply begin speak- ing toward his or her speakerphone to answer the call.

•To make a hot transfer to another telephone in the system.

1.Answer the call.

2.Press TRNS/CONF or select Transfer (the system automati- cally places the call on hold).

3.Dial the extension number of the telephone to receive the transfer or press DSS/BLF button for that extension.

4.Announce the call

5.Press TRNS/CONF or select transfer.

6.Press SPEAKER to disconnect (if in speakerphone mode) or hang up. The person receiving the transfer then has the call.

4.6.2 QUICK TRANSFER

When the installer programs the quick transfer method on your telephone, you can deliver an automatic transfer of an incoming line call without pressing the TRNS/CONF button.

•To do a quick screened transfer,

1.Answer the call.

2.Dial the intercom number for the transfer location.

3.When the party at the transfer location answers, announce the call.

4.Hang up, select RELEASE, or press the SPEAKER button.

58 Comdial October, 02