Xantech MRC44 installation instructions Problem, Probable Cause And Solution

Page: 50Model MRC44

PROBLEM	PROBABLE CAUSE AND SOLUTION
Unit will not learn IR commands from certain brands and	a) Because of the wide variety of IR coding and
models of remotes.	timing relationships (there are no industry
	standards), there are some IR commands that are
	not learnable by the Dragon Drop-IR™.
	Be sure to test all components first to see that
	their IR command codes are learnable by Dragon
	Drop-IR and are executable by the MRC44 before
	selecting final components for the system.
	To aid you in this selection, see CAUTION card
	included with these instructions for the latest
	information relating to code compatibility.
	NOTE: Certain IR commands that are not
	normally learnable, or those that operate more
	correctly when learned with special techniques at
	Xantech, are available on the CD ROM that
	comes with Dragon. These, and the most recent
	updates to these files, are available on the
	Xantech web site at www.xantech.com. Contact
	Technical Support for details.
	b) Components using IR carriers higher than 71 kHz
	cannot be learned directly. Most are learnable,
	however, when down-converted by Xantech
	products such as the 291P, PMS12, 291-455,
	MS455, etc. Refer to the Xantech Product
	Catalog and contact Technical Support for details.
	Be sure you have the Make and Model number of
	the component and its remote before contacting
	Technical Support.
"Record ERROR, try again" shows on screen while	Do the following:
learning IR commands.	a) Repeat the Learning procedures.
	You may have to experiment with the distance the
Sometimes the command "takes" but does not operate	remote is held away from the IR SENSOR on the
the device.	back of the MRC44. It may need to be as much
	as 10" away, but usually not closer than 1/2".
This may occur if you hold the "teaching" remote too far	b) Vary the amount of time you hold down the
away, too close, or at too great an angle to the rear of	"teaching" remote's buttons. Sometimes only a
the MRC44, or, IR interference is present.	brief tap is necessary.
	c) Be sure there are no sources of strong IR
Also, with some remotes, you may be holding down the	interference near the MRC44 (such as CFL lamps,
buttons for too long or too short a period of time when	TVs, Your Computer Monitor, Neon lighting, etc.).
"teaching" the commands.	Shade or move the location of the MRC44 as
	necessary.

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