Page: 50Model MRC44
PROBLEM | PROBABLE CAUSE AND SOLUTION |
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Unit will not learn IR commands from certain brands and | a) Because of the wide variety of IR coding and |
models of remotes. | timing relationships (there are no industry |
| standards), there are some IR commands that are |
| not learnable by the Dragon |
| Be sure to test all components first to see that |
| their IR command codes are learnable by Dragon |
| |
| selecting final components for the system. |
| To aid you in this selection, see CAUTION card |
| included with these instructions for the latest |
| information relating to code compatibility. |
| NOTE: Certain IR commands that are not |
| normally learnable, or those that operate more |
| correctly when learned with special techniques at |
| Xantech, are available on the CD ROM that |
| comes with Dragon. These, and the most recent |
| updates to these files, are available on the |
| Xantech web site at www.xantech.com. Contact |
| Technical Support for details. |
| b) Components using IR carriers higher than 71 kHz |
| cannot be learned directly. Most are learnable, |
| however, when |
| products such as the 291P, PMS12, |
| MS455, etc. Refer to the Xantech Product |
| Catalog and contact Technical Support for details. |
| Be sure you have the Make and Model number of |
| the component and its remote before contacting |
| Technical Support. |
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"Record ERROR, try again" shows on screen while | Do the following: |
learning IR commands. | a) Repeat the Learning procedures. |
| You may have to experiment with the distance the |
Sometimes the command "takes" but does not operate | remote is held away from the IR SENSOR on the |
the device. | back of the MRC44. It may need to be as much |
| as 10" away, but usually not closer than 1/2". |
This may occur if you hold the "teaching" remote too far | b) Vary the amount of time you hold down the |
away, too close, or at too great an angle to the rear of | "teaching" remote's buttons. Sometimes only a |
the MRC44, or, IR interference is present. | brief tap is necessary. |
| c) Be sure there are no sources of strong IR |
Also, with some remotes, you may be holding down the | interference near the MRC44 (such as CFL lamps, |
buttons for too long or too short a period of time when | TVs, Your Computer Monitor, Neon lighting, etc.). |
"teaching" the commands. | Shade or move the location of the MRC44 as |
| necessary. |
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© 2002 Xantech Corporation