ERROR CODES

PROBLEM SOLVING

 

 

Error codes

Error codes fall into two categories, those reporting problems in the printer engine and those reporting problems with the software.

For all errors:

1. Record the displayed error code and message.

2. If the code is listed in the tables, carry out the suggested action(s).

3. Press the RESET button to clear the error code.

4. If the problem persists, power the printer off then on. See "Switching the printer on and off" on page 3-2.

5. If the problem persists, contact your dealer for service or advice quoting the error code number and message.

 

 

 

Pre-/Post-processor errors are reported to the GUI by the PLB system.

 

 

 

As a result, error codes are not displayed on the GUI for these errors.

 

 

 

Instead, the status of pre-/post-processing equipment is displayed on

 

 

 

either the GUI print line or status bar. For further information, refer to

 

 

 

"Print line" on page 2-20 and "Status bar" on page 2-23, or to the

 

 

 

instructions provided with the equipment.

 

Printer engine error codes

 

 

 

 

 

 

 

 

 

 

Each error is described with a possible solution. If the solution fails to

 

 

 

cure the problem contact your dealer for service or advice.

 

 

 

 

 

 

Code

Display Message

 

Procedure

 

 

 

 

 

 

01-01

Out of paper

 

The printer cannot detect any more paper.

 

 

 

 

1. Load new paper (see "Paper Loading" on page 5-3).

 

 

 

 

2. Press RESET on the touch screen and then set the printer to

 

 

 

 

ready.

 

 

 

 

 

 

01-02

Feeder not ready

 

The supply unit is not ready.

 

 

 

 

1. Check the pre-processing unit.

 

 

 

 

2. Press RESET on the touch screen and then set the printer to

 

 

 

 

ready.

 

 

 

 

 

 

02-01

Stacker full

 

The amount of paper on the stacker table exceeds the given capac-

 

 

 

 

ity (see "Removing Paper" on page 5-12).

 

 

 

 

 

 

03-01

Roller unit B[R1b] end of life

 

If you would like to change this consumable now then go to the

 

 

 

 

Consumables view and press the Change button to replace roller

 

 

 

 

unit B[R1b].

 

 

 

 

 

 

03-03

Roller unit A[R1a] end of life

 

If you would like to change this consumable now then go to the

 

 

 

 

Consumables view and press the Change button to replace Roller

 

 

 

 

unit A[R1a].

 

 

 

 

 

 

04-01

Toner [Ka] end of life

 

If you would like to change this consumable now then go to the

 

 

 

 

Consumables view and press the Change button to replace Toner

 

 

 

 

[Ka].

 

 

 

 

 

 

04-02

Toner [Kb] end of life

 

If you would like to change this consumable now then go to the

 

 

 

 

Consumables view and press the Change button to replace Toner

 

 

 

 

[Kb].

 

 

 

 

 

 

 

 

Page 9-18

Xerox 495 Continuous Feed Duplex Printer Operator Guide

Page 182
Image 182
Xerox 495 manual Error codes, Printer engine error codes, Code Display Message Procedure

495 specifications

The Xerox 495 is a standout in the world of multifunction printers, designed to meet the dynamic needs of modern offices and businesses. This robust machine combines sophisticated technology with high-quality performance, making it a favored choice among professionals seeking efficiency and reliability.

One of the key features of the Xerox 495 is its exceptional printing speed. Capable of producing up to 50 pages per minute, it can easily handle large volumes of printing, ensuring that deadlines are met without compromising on quality. The first page output is impressively quick, allowing users to receive their documents in record time.

In addition to impressive speed, the Xerox 495 supports a variety of media sizes and types. It can seamlessly print on standard letter, legal, and tabloid sizes, as well as specialty media like envelopes and cardstock. This versatility is crucial for offices that require different print formats for presentations, reports, or newsletters.

The Xerox 495 utilizes advanced LED technology, which not only enhances the print quality but also significantly reduces energy consumption compared to traditional laser printers. This environmentally friendly option makes it an attractive choice for businesses looking to lower their carbon footprint while still achieving high-resolution output. With a print resolution of up to 1200 x 2400 dpi, documents come out crisp and vibrant, making a lasting impression.

Another notable characteristic of the Xerox 495 is its multifunctional capabilities. It integrates printing, scanning, copying, and faxing in one unified system. This feature streamlines workflow and reduces the need for multiple devices, saving space and resources in any office environment. The color scanning capability allows for high-quality digitization of documents, making it easy to preserve important files or share information electronically.

User convenience is enhanced through a user-friendly touchscreen interface, which simplifies navigation and allows for quick command execution. Additionally, its compatibility with various software applications ensures seamless integration into existing office setups, making it adaptable for various work styles.

In summary, the Xerox 495 combines speed, versatility, and advanced technology, making it a prime choice for any organization looking to improve its document management capabilities. With its multifunctional features and commitment to eco-efficiency, the Xerox 495 stands out as a reliable partner in the workplace, capable of meeting the demands of today’s fast-paced business environment. It embodies the ideal balance between performance, quality, and sustainability, ensuring that users can focus on what matters most: driving productivity and achieving success.