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3 | Record the displayed Fault Codes. |
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4 | Record the Machine Serial Number from the label |
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on the inside lower left cover of the copier/printer, |
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| as illustrated in Figure 48. |
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5 | If copy quality is a problem, take a copy sample to |
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the telephone with you to help you describe the |
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| problem or to assist you when answering the |
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| questions from the service operator about the |
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| defects. |
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6 | If possible, use a phone near the copier/printer to |
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call the Service Telephone Number. Follow the |
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| instructions provided by the operator. |
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7 | For applications support, user help, and service | Figure 48: Machine Serial Number location | |
support, call the appropriate number: | |||
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US:1-800-821-2797
Canada:
Europe: _________________________
Latin America: _________________________
MAINTENANCE | DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE |