Chapter 26 Troubleshooting

26.4 Wireless Router/AP Troubleshooting

I cannot access the ZyXEL Device or ping any computer from the WLAN.

1Make sure the wireless LAN is enabled on the ZyXEL Device

2Make sure the wireless adapter on the wireless station is working properly.

3Make sure the wireless adapter (installed on your computer) is IEEE 802.11 compatible and supports the same wireless standard as the ZyXEL Device.

4Make sure your computer (with a wireless adapter installed) is within the transmission range of the ZyXEL Device.

5Check that both the ZyXEL Device and your wireless station are using the same wireless and wireless security settings.

6Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the ZyXEL Device.

7Make sure you allow the ZyXEL Device to be remotely accessed through the WLAN interface. Check your remote management settings.

 

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ZyXEL NWA-3160 Series User’s Guide