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ZyXEL Communications NWA-3160 Series manual 248

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Chapter 26 Troubleshooting

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248	ZyXEL NWA-3160 Series User’s Guide

Contents

User’s Guide Page About This User's Guide Document Conventions Page Safety Warnings Page Page Contents Overview Page Table of Contents Part II: The Web Configurator Page Page Page Page Page Page Part IV: Appendices and Index Page List of Figures Page Page Page Page Page List of Tables Page Page Page PART Introduction Page Introducing the ZyXEL Device 1.1 Introducing the ZyXEL Device 1.2 Applications for the ZyXEL Device 1.2.1Access Point 1.2.2 Bridge / Repeater 1.2.3 AP + Bridge 1.2.4 MBSSID 1.2.5 Pre-ConfiguredSSID Profiles 1.3 Ways to Manage the ZyXEL Device 1.4Good Habits for Managing the ZyXEL Device 1.5Hardware Connections 1.6 LEDs Page Introducing the Web Configurator 2.1Accessing the Web Configurator 2.2Resetting the ZyXEL Device 2.3 Navigating the Web Configurator Page Status Screens 3.1 The Status Screen Page Page Page Tutorial 4.1 How to Configure the Wireless LAN Page 4.2How to Configure Multiple Wireless Networks 4.2.1 Change the Operating Mode Page 4.2.2 Configure the VoIP Network Page Page 4.2.3 Configure the Guest Network Page Page 4.2.4 Testing the Wireless Networks 4.3How to Set Up and Use Rogue AP Detection Page 4.3.1Set Up and Save a Friendly AP list Page 4.3.2 Activate Periodic Rogue AP Detection 4.3.3Set Up E-mailLogs 4.3.4Configure Your Other Access Points 4.3.5Test the Setup 4.4 Using Multiple MAC Filters and L-2Isolation Profiles 4.4.4 Configure the SERVER_1 Network Page Page 4.4.5 Configure the SERVER_2 Network 4.4.6 Checking your Settings and Testing the Configuration Page Page The Web Configurator Page System Screens 5.1 System Overview 5.2 Configuring General Setup 5.3 Administrator Authentication on RADIUS Page 5.4 Configuring Time Setting Page 5.5 Pre-definedNTP Time Servers List Wireless Configuration 6.1 Wireless LAN Overview 6.2 Wireless LAN Basics 6.3 Quality of Service 6.3.3 ATC+WMM 6.3.4 Type Of Service (ToS) 6.4Spanning Tree Protocol (STP) 6.4.2 STP Terminology 6.4.3 How STP Works 6.5 DFS 6.6 Wireless Screen Overview 6.7 Configuring Wireless Settings 6.7.2 Bridge/Repeater Mode Page Page Page 6.7.3 AP+Bridge Mode 6.7.4 MBSSID Mode Page Wireless Security Configuration 7.1 Wireless Security Overview 7.2 802.1x Overview 7.3 EAP Authentication Overview 7.4Introduction to WPA 7.4.1 User Authentication 7.4.2 Encryption 7.4.3 WPA(2)-PSKApplication Example 7.5 WPA(2) with External RADIUS Application Example 7.6 Security Modes 7.7 Wireless Client WPA Supplicants 7.8 Wireless Security Effectiveness 7.9Configuring Security 7.9.1 Security: WEP 7.9.2 Security: 802.1x Only 7.9.3 Security: 802.1x Static 64-bit,802.1x Static 128-bit Page 7.9.4 Security: WPA 7.9.5 Security: WPA2 or WPA2-MIX Page 7.9.6 Security: WPA-PSK, WPA2-PSK, WPA2-PSK-MIX 7.10 Introduction to RADIUS 7.11 Configuring RADIUS Page Page MBSSID and SSID 8.1 Wireless LAN Infrastructures 8.1.5 Configuring Multiple BSSs Page 8.2 SSID 8.2.2 Configuring SSID Page Page Page Other Wireless Configuration 9.1 Layer-2Isolation Introduction 9.2 The Layer-2Isolation Screen 9.3 Configuring Layer-2Isolation 9.3.1 Layer-2Isolation Examples Page 9.4 The MAC Filter Screen 9.4.1 Configuring MAC Filtering 9.5Configuring Roaming 9.5.1Requirements for Roaming Page IP Screen 10.1 Factory Ethernet Defaults 10.2 TCP/IP Parameters 10.3Configuring IP Rogue AP 11.1 Rogue AP Introduction 11.2 Rogue AP Examples 11.2.1 “Honeypot” Attack 11.3 Configuring Rogue AP Detection 11.3.2 Rogue AP: Friendly AP 11.3.3 Rogue AP List Page Remote Management Screens 12.1 Remote Management Overview 12.2 Configuring Telnet 12.3 Configuring FTP 12.4 Configuring WWW 12.5 SNMP 12.5.1Supported MIBs 12.6 SNMP Traps 12.6.1 Configuring SNMP Page Page Internal RADIUS Server 13.1 Internal RADIUS Overview 13.2Internal RADIUS Server Setting Page 13.3 Trusted AP Overview 13.4Configuring Trusted AP 13.5 Configuring Trusted Users Page Certificates 14.1 Certificates Overview 14.2Self-signedCertificates 14.3 Verifying a Certificate 14.4Configuration Summary 14.5 My Certificates Page 14.6 Certificate File Formats 14.7 Importing a Certificate 14.8 Creating a Certificate Page 14.9 My Certificate Details Page Page 14.10 Trusted CAs 14.11 Importing a Trusted CA’s Certificate 14.12 Trusted CA Certificate Details Page Page Page Page Log Screens 15.1 Configuring View Log 15.2 Configuring Log Settings Page 15.3 Example Log Messages 15.4 Log Commands 15.5 Log Command Example VLAN 16.1 VLAN 16.2 Configuring VLAN Page 16.2.2 RADIUS VLAN 16.2.3 Configuring Management VLAN Example Page Page 16.2.4 Configuring Microsoft’s IAS Server Example Page Page Page Page Page Page Page 16.2.5 Second Rx VLAN ID Example Page Page Maintenance 17.1 Maintenance Overview 17.2 System Status Screen 17.3 Association List 17.4 Channel Usage 17.5 F/W Upload Screen Page 17.6 Configuration Screen 17.6.2 Restore Configuration 17.7 Restart Screen ART SMT and Troubleshooting Page Introducing the SMT 18.1 Introduction to the SMT 18.2 Accessing the SMT via the Console Port 18.2.2 Entering the Password 18.3 Connect to your ZyXEL Device Using Telnet 18.4 Changing the System Password 18.5 SMT Menu Overview Example 18.6 Navigating the SMT Interface Page 18.6.1 System Management Terminal Interface Summary General Setup 19.1 General Setup Page LAN Setup 20.1 LAN Setup 20.2 TCP/IP Ethernet Setup Page SNMP Configuration 21.1 SNMP Configuration Page System Password 22.1 System Password Page System Information and Diagnosis 23.1 System Status Page 23.2 System Information 23.3 Log and Trace 23.4 Diagnostic Page Firmware and Configuration File Maintenance 24.1 Filename Conventions 24.2 Backup Configuration 24.2.2 Backup Configuration Using TFTP 24.3 Restore Configuration 24.3.2 TFTP File Upload 24.3.3 Example: TFTP Command System Maintenance and Information 25.1 Command Interpreter Mode 25.1.1Command Syntax 25.1.2Command Usage 25.1.3 Brute-ForcePassword Guessing Protection 25.2 Time and Date Setting 25.3Remote Management Setup 25.3.2 FTP 25.3.3 Web 25.3.4 Remote Management Setup Page 25.4System Timeout Page Troubleshooting 26.1Power, Hardware Connections, and LEDs 26.2 ZyXEL Device Access and Login Page 26.3 Internet Access 26.4 Wireless Router/AP Troubleshooting Page Appendices and Index Page Product Specifications Page Wall-mountingInstructions Page Power Adaptor Specifications Power over Ethernet (PoE) Specifications Page Setting up Your Computer’s IP Address Windows 95/98/Me Page Page Windows 2000/NT/XP Page Page Page Macintosh OS 8/9 Page Macintosh OS Page Page Wireless LANs Wireless LAN Topologies Page Channel RTS/CTS Fragmentation Threshold Preamble Type IEEE 802.11g Wireless LAN Wireless Security Overview IEEE RADIUS Types of EAP Authentication Page Dynamic WEP Key Exchange WPA and WPA2 Page Page Security Parameters Summary Antenna Overview Antenna Characteristics Types of Antennas for WLAN Positioning Antennas Page Pop-upWindows, JavaScripts and Java Permissions Internet Explorer Pop-upBlockers Page Page JavaScripts Java Permissions Page IP Addresses and Subnetting Introduction to IP Addresses Structure Subnet Masks Notation Subnetting Example: Four Subnets Example: Eight Subnets Subnet Planning Configuring IP Addresses Text File Based Auto Configuration Text File Based Auto Configuration Overview Auto Configuration by DHCP Manual Configuration Configuration Via SNMP Configuration File Format Page Page Page Page Page Legal Information Copyright Certifications Page ZyXEL Limited Warranty Page Customer Support Page Page Page Page Page Index