Chapter 24 Troubleshooting
•Disconnect and
•If this does not work, you have to reset the device to its factory defaults. See Section 2.3 on page 38.
I cannot access the NWA via the console port.
•Check to see if the NWA is connected to your computer's console port.
•Check to see if the communications program is configured correctly. The communications software should be configured as follows:
•VT100 terminal emulation.
•9,600 bps is the default speed on leaving the factory. Try other speeds in case the speed has been changed.
•No parity, 8 data bits, 1 stop bit, data flow set to none.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload new firmware.
See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser.
The Web Configurator keeps logging out.
•The management session automatically times out when the time period set in the Administrator Inactivity Timer field expires (default five minutes). Simply log back into the NWA if this happens.
•Change the time out value in the System > General screen to have more time between automatic logouts when the Web Configurator is idle.
24.4AP Management Modes
The primary controller AP cannot connect to the secondary controller AP.
The controllers need to have static IP addresses in the same network. Make sure you set the IP addresses in the IP screen.
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