24

Troubleshooting

24.1 Overview

This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories.

•Power, Hardware Connections, and LEDs

•NWA Access and Login

•AP Management Modes

•Internet Access

•Wireless Router/AP Troubleshooting

24.2Power, Hardware Connections, and LEDs

The NWA does not turn on. None of the LEDs turn on.

•Make sure you are using the power adaptor or cord included with the NWA.

•Make sure the power adaptor or cord is connected to the NWA and plugged in to an appropriate power source. Make sure the power source is turned on.

•Disconnect and re-connect the power adaptor or cord to the NWA.

•If the problem continues, contact the vendor.

One of the LEDs does not behave as expected.

•Make sure you understand the normal behavior of the LED. See Section 1.7 on page 34.

•Check the hardware connections. See the Quick Start Guide.

 

289

NWA-3500/NWA-3550 User’s Guide