OpenWorX Business Attendant System User Guide | Error Messages | ||
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Table | |||
Message |
| Cause | Action |
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Operation failed, Line is busy. | • | The attendant tried to answer a | Complete the current call or |
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| call, but failed because the | manually release the call |
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| attendant’s subline was off- | with the receiver on the |
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| hook or busy. | Dterm to clear the line. |
Operation failed. Verify attendant's phone is | • | Call processing error | Complete the current call or |
idle and try again. |
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| press the receiver on the |
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| Dterm to clear the line. |
Out of memory. Application will terminate | • | The Client workstation does | Verify that the workstations |
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| not have enough memory to | meet the minimum system |
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| run the application. | configuration requirements |
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| for the Business Attendant |
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| Client application. |
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Out of resource memory. Application will | • | A resource exception occurred | Verify that the workstations |
terminate. |
| on the Client workstation. | meet the minimum system |
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| configuration requirements |
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| for the Business Attendant |
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| Client application. |
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Override failed. | • | Call processing error | Try again and check the |
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| OAI.log file on the |
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| OpenWorX Server for |
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| detailed error information. |
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Park request failed. Please try again. | • | Call processing error | Try again and check the |
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| OAI.log file on the |
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| OpenWorX Server for |
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| detailed error information. |
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Release failed, please try again. | • | Call processing error | Try again and check the |
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| OAI.log file on the |
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| OpenWorX Server for |
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| detailed error information. |
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Release failed. Please manually release call | • | Call processing error | Try again and check the |
with receiver to clear phone line. |
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| OAI.log file on the |
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| OpenWorX Server for |
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| detailed error information. |
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Retrieve Hold request failed. Please try again. | • | Call processing error | Try again and check the |
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| OAI.log file on the |
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| OpenWorX Server for |
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| detailed error information. |
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Retrieve parked call failed. Please try again. | • | Call processing error | Try again and check the |
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| OAI.log file on the |
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| OpenWorX Server for |
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| detailed error information. |
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