OpenWorX Business Attendant System User Guide | Configuring the User Options |
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Route/Trunk
Configures the information displayed for routes and trunks in the Source/
Destination area of the Line Status window.
Wave Files
Configures wave file parameters used for recording and playing back greetings and telephone conversations.
Note: The Wave Files tab is displayed and functional only if the NEC Dterm PC Card or an alternate device is installed. (Refer to the System Requirements in the Business Attendant System Administration Guide.)
Configuring the Speed Dial Keys
Adding or Modifying a Speed Dial Number
You can add, modify, and delete your speed dial keys. The default number of speed dial keys shown is 16, but you can define up to 40 speed dial keys. (See “Speed Dials Window” on page 21 for more information.)
Use one of the following methods to add or modify a speed dial number.
Note: If a name is too long to display on a speed dial button, you can modify the displayed name in the Speed Dial Buttons group box in the Business Attendant Client Options dialog box.
To Add or Modify a Speed Dial from the Line Status Window
Use the following steps to add or modify a speed dial number from the Line Status window.
1.Select Options > Preferences from the Line Status window. The Business Attendant Client Options dialog box displays (Figure
2.Select the General tab, which contains the Speed Dial group box (Figure
Figure
3.Select the button that you want to use from the Button
4.Enter the name that you want to appear on the speed dial button in the Name field and enter the phone number that you want associated with this button in Number field.
5.Click OK. The speed dial button is updated.
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